Litigation Assistant

Sun Life Financial; Waterloo; Hybrid; CAD 45,000 - 75,000; Full time

Job summary

A leading financial services provider is looking for a Litigation Assistant to assist with a portfolio of litigation matters, including disability and life insurance claims. The candidate should have 5+ years of experience and a litigation assistant diploma. This role offers a hybrid work environment and opportunities for career advancement. Join a diverse and inclusive culture committed to making a difference in people's lives.

Benefits

Hybrid work environment

Collaborative and inclusive culture

Access to Global Learning Centre

Qualifications

• Minimum of 5 years’ work experience as a litigation assistant, preferably in life and disability insurance litigation.
• Understanding of Ontario’s Rules of Civil Procedure.
• Experience with document management and filing in a digital environment.

Responsibilities

• Assist with a large portfolio of litigation matters.
• Request and organize claim files.
• Maintain electronic records and update clients on developments.

Skills

Attention to detail

Paying attention to dependability

Excellent communication

Strong organizational skills

Technological aptitude

Education

Litigation assistant diploma or equivalent

Tools

Adobe Pro

Matter management software

Document management software

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

***Please note this is a contract opportunity ending October 16, 2026***

About the role

In this contract role, you will collaborate with internal litigation counsel and law clerks. The successful candidate will be responsible for assisting a portfolio of litigation matters, including disability, life insurance and investment related actions.

What will you do?

• Assist with a large portfolio of disability, life insurance and investment related actions as part of an internal litigation team.
• Request and organize claim files.
• Serve pleadings, affidavits of documents, mediation briefs, pretrial memoranda, motion materials, and obtaining documents from internal Sun Life clients and from plaintiffs' counsel.
• Update and maintain electronic records on various Sun Life systems and keeping internal clients apprised of the developments on files.
• Oversee the electronic filing of documentation, correspondence and emails in a largely paperless environment and dealing with external counsel in other provinces
• Arrange for payment of various invoices relating to defence medicals, surveillance, and mediations.
• Develop and maintain knowledge of the Ontario Rules of Civil Procedure and a general understanding of Sun Life's products and practices.

What do you need to succeed?

• A minimum of 5 years’ work experience as a litigation assistant (experience with the defence of life and disability insurance claim litigation and/or accident benefits income replacement litigation would be an asset).
• An understanding of Ontario’s Rules of Civil Procedure, especially with respect to the form, timeline and proof-of-service requirements for pleadings, motion materials, pretrial conference memoranda, orders and the like.
• A litigation assistant diploma or equivalent.
• Attention to detail, dependability and a commitment to producing a high-quality work product.
• Ability to communicate effectively and professionally with internal clients and business partners, as well as external parties (law firms, opposing counsel and staff, etc.).
• Decisiveness and an ability to carry out legal assistant responsibilities with minimal direction/supervision, working proactively and collaboratively within a team environment consisting of lawyers, law clerks and legal assistants.
• Excellent organizational skills and ability to manage a large volume of tasks; an ability to appropriately prioritize and follow-up, and to adapt to changing priorities.
• Strong technological aptitude including command of Microsoft Office or similar software and a good general ability to learn, adapt and execute on evolving IT, data management and reporting needs.
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only as the position includes managing both French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.

Preferred Skills

• Strong knowledge of Adobe Pro, matter management and document management software would be a definite advantage.

What\'s in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs

Recent Awards

• We are honoured to be recognized as a 2022, 2023 and 2024 Best Workplaces in Canada by Great Place to Work Canada
• Great Place to Work list for Best Workplaces for #HybridWork 2022
• Great Place to Work list for Best Workplaces for Professional Development in Canada 2022

Named “Best Places to Work” by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may email a request to [e-mail].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 45,600/45 600 - 74,700/74 700

Job Category: Legal

Posting End Date: 22/09/2025