Lift Operations Tram Guide Jasper Skytram

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading tourism and hospitality group in Alberta is seeking a seasonal tram car operator. Responsibilities include operating tram cars, delivering engaging presentations on local history, and ensuring efficient tram operations. Candidates should have strong communication and public speaking skills, be comfortable working at heights, and possess good customer service abilities. This position offers a unique work environment amidst the scenic Canadian Rockies, with various perks and employee benefits.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays and dining

Access to subsidized mental health resources

Qualifications

• Previous lift operations or guide experience an asset.
• Comfortable working at high elevations and altitudes in all weather conditions.
• Criminal record check required for all employees.

Responsibilities

• Operate the tram car safely and deliver engaging presentations.
• Rotate between roles to support efficient operations.
• Maintain cleanliness and assist guests with inquiries.
• Support crowd control during peak times.

Skills

Strong communication and public speaking skills

Strong customer service skills

Organizational skills

Computer skills

Secondary language skills

Job description

Overview

Pursuit Collection – Jasper, AB. $18 an hour. Seasonal, Full-time.

Responsibilities

• Operate the tram car safely, delivering engaging 10-15 minute presentations on local history, wildlife, and geology.


• Rotate between Tram Car Operator, Ticket Checker, and General Duties roles, supporting efficient tram operations and guest engagement.


• Scan tickets, greet guests, and manage pre-boarding, ensuring accurate flight logs and monitoring weather conditions.


• Maintain timely flight schedules, coordinating with team members to ensure smooth operations.


• Ensure property cleanliness, including garbage collection, snow removal, water tank refills, and groundskeeping.


• Provide customer service, answering questions, offering directions, and delivering items across the property.


• Support crowd control at the Upper Station during peak times for efficient guest flow and safety.


• Complete training to master operational systems and comply with safety and company policies.


• Collaborate with supervisors and staff to maintain compliance with company guidelines and uphold a positive guest experience.


• Stay passionate about outdoor adventure, inspiring guests through enthusiasm and knowledge.

Qualifications

• Strong communication and public speaking skills.


• Previous lift operations or guide experience an asset.


• Comfortable working at high elevations and altitudes in all weather conditions.


• Strong customer service, organizational and computer skills.


• Secondary language skills are an asset.


• To honour our commitment to be "Always Honest" all employees must consent to a criminal record check.

Perks and Work Environment

Perks include joining an inclusive, global team and making life-long connections. Enjoy free access to Pursuit attractions and 50% off for friends. Get discounts on hotel stays, dining, and retail. Access subsidized mental health and wellness resources.

Work environment features: Beautiful locations in the Canadian Rockies; team events; independent and remote work setting; physical requirements include walking, stair climbing, bending, reaching, lifting up to 50 pounds with assistance.

Equal Opportunity Employment

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can\'t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail]. We thank all candidates for their interest; however, only applicants selected for further consideration will be contacted.