Licensed Insurance Representative

Co-operators; Riverview; On-site; CAD 41,000 - 69,000; Full time

Job summary

A leading Canadian financial services co-operative is seeking individuals for an office-based role to quote and sell automobile and property insurance. Ideal candidates will have post-secondary education, strong communication skills, and a commitment to continuous improvement. The position involves advising clients on coverage, achieving sales goals, and provides opportunities for training and development. Competitive salary and comprehensive benefits are part of the employment package.

Benefits

Training and development opportunities

Paid volunteer days

Comprehensive benefits package

Qualifications

• Completed post-secondary education.
• Strong communication and interpersonal skills.
• Customer service and sales experience preferred.

Responsibilities

• Quote and sell automobile and property insurance to clients.
• Advise clients on coverage options.
• Identify additional products/services for clients.
• Provide front line underwriting support.
• Achieve set goals for customer service and sales.

Skills

Communication skills

Problem-solving

Sales experience

Customer service

Education

Post-secondary education

Job description

Company: CGIC

Department: Client Contact Centre

Employment Type: Regular Full-Time

Work Model: Office-Based

Language: English is required, French is an asset

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co‑operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

How You Will Create Impact

• Quote and sell basic automobile and property insurance to clients in accordance with the sales quality call flow, sales processes and underwriting guidelines.
• Advise and coach clients on what type of coverage/policy would best meet their needs with some guidance as needed.
• Identify and make recommendations for additional products/services that benefit the client.
• Provide fundamental front line underwriting during client transactions and in determining whether a client qualifies for a quotation.
• Achieve set goals for customer service, sales, quality and productivity with guidance.

How You Will Succeed

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support your peers.

To Join Our Team

• You have completed post‑secondary education.
• You are committed to self development and actively looking to learn.
• You showcase strong communication and interpersonal skills.
• Having customer service and sales experience is preferred.
• Having insurance or inbound contact centre experience is an asset.
• You meet all provincial‑licensing requirements in accordance with continuing education in order to obtain and maintain all licences.
• You are willing to pursue the Chartered Insurance Professional (CIP) designation with priority given to the successful completion of C130 and C131 courses.

What You Need To Know

• This role operates in a call centre environment where a high level of audio and visual concentration is required for extended periods of time.
• You will be subject to a Criminal Record and Consumer History background check as a condition of employment.
• You are available for six consecutive weeks of training that will take place during regular business hours on a full‑time basis.

What’s in it for you?

• Training and development opportunities to grow your career.
• A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programmes, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance programme. Please contact our recruitment team for more information.

Expected salary range $41,372 - $68,954

The salary amount for the successful candidate is determined by Co‑operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programmes and earn additional compensation tied to individual and/or business performance, or other business metrics.