Learning Services Assistant - COWD - PNRK

Humber College; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading educational institution in Ontario is looking for a Learning Services Assistant to provide excellent customer service and clerical support in the Community Outreach and Workforce Development department. Candidates should have a 2-year diploma in a related field and at least 1 year of relevant experience. This is a 5-month contract position with a competitive salary range from $24.43 to $28.29 per hour. The role involves working at the North Campus and assisting with various administrative tasks to support educational events.

Benefits

Opportunity to build Humber's future

Supportive team environment

Tools and technology for success

Diverse workplace culture

Qualifications

• Minimum 1 year of related experience, with work integrated learning considered.
• Experience with student information systems or complex computer systems.
• Strong oral and written communication skills.

Responsibilities

• Provide front-line customer service and clerical support.
• Maintain databases and assist with event coordination.
• Manage telephone and in-person inquiries professionally.

Skills

Customer service skills

Office management

Communication skills

Research and analysis

Conflict management

Education

2-year diploma in a related field

Tools

MS Office Suite

Job description

Overview

Find Your Spot at Humber. At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day. If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details

Position Title: Learning Services Assistant – College Experience Days

Status: PNRK (Project of a non-recurring kind) 5- Month Contract

Hours: 35 hrs per week

Faculty/Department: Community Outreach and Workforce Development

Campus/Location: 205 Humber College Blvd

Salary: (Min) $24.43 (Max) $28.29

About The Learning Services Assistant Role

This position provides excellence in front-line customer service, clerical, and event support in the Community Outreach and Workforce Development department. Duties include but are not limited to: handle telephone and in-person inquiries from students, staff, school board contacts, community agencies, and the general public; maintain a professional atmosphere; word process correspondence; maintain databases, create and update surveys as needed, support events, and provide back-up for other staff when needed. The incumbent will also create directional signage/posters; organize and assist with the distribution and collection of surveys and packages; organize and attend meetings and special events; assist with packaging of swag items, classroom supplies, and textbooks for students; book boardrooms/office spaces & order catering when required.

Hours

Hours Per Week: 35

Position Type

Position Type: Support - Project of a Non-Recurring Kind

Work Locations

Work Locations: North Campus

Job Family

Job Family: Community Outreach

Deadline to Apply

Deadline to Apply: October 8, 2025

Job Posting: 9/24/25

Department: Community Outreach & Workforce Development

About You

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

Education: The successful candidate will have a 2-year diploma in a related field

Experience/Skills

Experience/Skills: The successful candidate will have a minimum of 1 year of related experience (Note: Work Integrated Learning will be considered) and should demonstrate the following:

• Experience working in a busy office environment and the ability to manage multiple tasks simultaneously
• Experience working with student information systems and/or relatively complex computer information systems
• Previous experience working with children aged 8-17
• Ability to take direction and work independently
• Proficient knowledge of MS Office Suite
• Strong oral and written communication skills
• Research and analysis skills
• Conflict management skills

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What’s in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks!

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment. Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([e-mail]).