Lead Product Manager, VTS Activate - Multifamily

VTS; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A commercial real estate technology platform seeks a Lead Product Manager for their Multifamily segment. You'll connect residents and property teams while overseeing product strategy and team management. Ideal candidates have over 6 years in Product Management, especially in SaaS. This role offers competitive benefits and opportunities for career advancement.

Benefits

Competitive compensation

Comprehensive health benefits

Equity packages

Qualifications

• 6+ years of Product Management experience, including a lead-level role.
• Proven success managing a product segment with multi-squad delivery.
• Experience with integrations in access control, payments, or property management.

Responsibilities

• Own the Multifamily segment strategy and roadmap.
• Lead and grow the product team.
• Drive adoption and retention by collaborating with various teams.
• Identify AI-driven enhancements to improve workflows.

Skills

Product Management

B2B2C SaaS

AI-driven features

Strong communicator

Job description

Overview

VTS is the commercial real estate industry\'s only technology platform that unifies owners, operators, brokers, and tenants to improve the way space is marketed, leased, and activated. Our Activate platform powers building and resident experiences—from access to operations, engagement, and insights—across buildings and portfolios.

As Lead Product Manager for VTS Activate Multifamily, you will own the Multifamily segment, connecting residents, property teams, and buildings in one modern experience. This includes capabilities such as access control, work orders, package management, rent payments, amenity booking, and communications. You will lead two squads (with potential to grow) and directly manage a Product Manager. You will build and execute a strategic roadmap that delivers measurable impact for residents, property teams, and operators, while identifying opportunities to scale the platform with AI. Reporting to the SVP of Product, you will work closely with the Revenue Segment Lead for Multifamily to align product investments with business growth. There will be periodic travel to customers (approx 10-20%).

Responsibilities

• Own the Multifamily segment strategy & roadmap, ensuring delivery of high-value capabilities that improve resident engagement and property operations.
• Lead and grow the product team, managing a PM today and building a plan to scale team capacity alongside revenue growth.
• Drive adoption, retention, and expansion by partnering with GTM, Customer Success, and Implementation teams.
• Collaborate cross-functionally with Engineering, Design, Revenue, Customer Success, and external partners to deliver integrated solutions.
• Identify and deliver AI-driven enhancements that streamline workflows, reduce cost-to-serve, and improve customer satisfaction.
• Run discovery with residents, property teams, and enterprise operators to prioritize the most impactful problems to solve.
• Mentor and coach product managers, elevating product craft and decision-making.

Qualifications

• 6+ years of Product Management experience, with at least 2 years in a lead-level or equivalent role.
• Proven success owning a product segment or portfolio with multi-squad delivery.
• Experience in B2B2C SaaS or similar domains with mobile and web products.
• Strong track record of working with integrations in areas such as access control, payments, or property management systems.
• Ability to balance platform vision with customer-driven priorities.
• Excellent communicator with strong influencing skills across technical and business stakeholders.
• Comfortable navigating ambiguity and driving alignment in complex enterprise environments.
• Ideally you have a background delivering AI-powered features in production, and familiarity with enterprise-scale implementations and change management.
• Experience in proptech, multifamily, or real estate technology is a plus.

About VTS

VTS is the industry\'s only technology platform that unifies owners, operators, brokers, and their customers across the commercial and residential real estate ecosystems. The VTS Platform integrates VTS Lease, VTS Market, VTS Activate, and VTS Data to provide real-time market information and workflow tools for all stakeholders. VTS serves more than 45,000 professionals and over 1.2 million users, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago, and San Francisco.

Values & DEI Commitment

• Strive for Excellence: Access to executive coaches and career development programs.
• Be Customer Obsessed: Competitive compensation, comprehensive health benefits, 401(k), and social programs.
• Be Curious: Education stipend for employees.
• Move as One: Open floor plan to promote collaboration.
• Take Ownership: Equity packages.
• Appreciate the Difference: Commitment to diversity, work-life balance, flexible PTO, and family leave.

DEI & Accessibility

VTS embraces diversity and equal opportunity. We provide accommodations during recruitment for applicants with disabilities. If you require accommodation, please contact [e-mail].

Apply for this job

To learn more about VTS and view open roles, visit vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn.