Lab Patient Technician

LifeLabs Medical Laboratory Services; Chatham; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading healthcare provider in Ontario is looking for a Part-Time Float position. Responsibilities include greeting patients, performing phlebotomies, and maintaining client relationships. Ideal candidates will have excellent communication skills and a Laboratory Assistant background. The role offers competitive compensation and a comprehensive rewards program.

Benefits

Competitive Employee Benefits

Retirement Savings Plan

Vacation and Wellness Days

Professional development programs

Qualifications

• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Ability to maintain patient privacy and confidentiality.

Responsibilities

• Greet patients and explain the specimen collection process.
• Perform phlebotomies and ECG tracings.
• Maintain client relationships and respond to inquiries.

Skills

Excellent communication skills

Phlebotomy experience

Strong customer service

Good computer skills

Strong empathy

Education

Graduate of an approved Laboratory Assistant program

Job description

Overview

LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems for over 50 years. We enable patients and healthcare practitioners to diagnose, treat, monitor and prevent disease with accessible, accurate, and innovative diagnostic services. We are committed to innovation, operating Canada’s first commercial genetics lab and the country’s largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests pass through LifeLabs’ laboratories annually, and our team of more than 6,000 professionals works together to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day. We are recognized as one of Canada’s Best Employers and prioritize ongoing development of our diversity, equity, and inclusion (DEI) program to better serve our diverse workforce and communities. These values guide our actions and define our team culture.

Position

Status: Part Time (Float)

Schedule: Hours could vary between 7:15am - 5:45pm Monday to Friday and 7:45am - 12:45pm on Saturdays

Additional requirements: The candidate must be available to work at both Chatham and Wallaceburg locations Monday through Friday, as well as every other Saturday in Chatham

Number of positions: 2

Start Date: ASAP

This vacancy is for an existing position.

Your Responsibilities Will Include

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What You Will Bring To The Role

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem-solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In Addition To a Competitive Compensation Package, LifeLabs Provides a Comprehensive Total Rewards Program, Specific To The Job Position. Your Package May Include

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!