Keyholder & Chocolate Experience Lead

Nada Holdings, Inc.; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading chocolate brand is looking for a passionate Keyholder in Ottawa. You will support daily store operations, provide exceptional customer service, and help drive sales while ensuring a magical shopping experience. Ideal candidates will possess strong leadership skills and retail experience, possess a passion for chocolate, and demonstrate effective communication abilities. Join us to create magical moments with chocolate in a fun and dynamic team environment.

Qualifications

• Proven experience in a retail sales or customer-facing role.
• Strong customer service skills with the ability to drive sales.
• Experience with POS systems and cash handling.

Responsibilities

• Assist the manager on duty responsibilities, holding a key and opening and closing the store.
• Welcome customers to the store, answer questions, and provide personalized assistance.
• Ensure compliance with visual merchandising standards and inventory control procedures.

Skills

Customer service skills

Sales experience

POS systems knowledge

Inventory control familiarity

Communication skills

Ability to work under pressure

Energetic personality

Education

High school diploma or equivalent

Job description

A leading chocolate brand is looking for a passionate Keyholder in Ottawa. You will support daily store operations, provide exceptional customer service, and help drive sales while ensuring a magical shopping experience. Ideal candidates will possess strong leadership skills and retail experience, possess a passion for chocolate, and demonstrate effective communication abilities. Join us to create magical moments with chocolate in a fun and dynamic team environment.