JS-U25-34 Youth & Education Worker - Terry Fox House

Springboard; Toronto; On-site; CAD 56,000 - 64,000; Full time

Job summary

A community-focused organization in Toronto is seeking a full-time Youth & Education Worker. You will support youth in a 24/7 live-in program, providing educational and life skills programming. The ideal candidate has relevant education and experience with trauma-informed care. Join a dynamic team that values inclusivity and offers comprehensive benefits and training opportunities.

Benefits

Comprehensive benefits package

Pension plan

Access to training and mentorship

Qualifications

• Minimum one year experience working with youth who have experienced trauma.
• Experience with crisis prevention and intervention.
• Ability to collaborate with multiple stakeholders with minimal supervision.

Responsibilities

• Work closely with the Senior Counsellor to support youth.
• Maintain timely and accurate notes and logs using case management software.
• Supervise and develop new staff, students and volunteers.

Skills

Interpersonal communication

Cultural responsiveness

Case management

Education

Diploma/Undergraduate Degree in Social Sciences

Tools

Microsoft Office

Job description

Overview

JS-U25-34 Youth & Education Worker - Terry Fox House

Base pay range CA$56,500.00 / yr

Location: Toronto, ON - Downtown

Status: Full-time, Contract (6 months)

Hours / Shifts: Monday to Friday 8am-4pm. Schedules are subject to change to meet departmental needs.

Vacancy Number: JS-U25-34

Immediate start available.

This is a 24/7 live-in program that provides services to young men involved in the youth justice system, who have been charged with an offense and ordered for either open custody or detention placements. The team provides education and employment support, life-skills programming, and transitional planning to support individuals as they leave the program. You will report to the Supervisor and maintain a structured, trauma-informed and safe setting for 24/7 coverage, aligned with ministry operational guidelines, and address the daily educational needs of the youth in partnership with the Toronto District School Board (TDSB).

About Springboard

Springboard\'s mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard\'s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

Who We Are

People are at the centre of everything we do. We foster opportunities for skills development, personal growth and social interaction. We promote work / life balance and mental health supports. We foster communication across the agency, from Town Halls to quarterly orientations. We are a learning organization and our people provide feedback into all areas of the organization.

Responsibilities

• Working closely with the Senior Counsellor and leadership team to support youth, including:
• Ensuring all youth records are current and complete
• Supporting tracking of youth needs such as clothing and hygiene items
• Coordinating and tracking medical/dental/health appointments
• Case management support with the Senior Counsellor, including:
• Completing Part 1 of the intake process for incoming youth
• Supporting the secondary intake process with Senior Counsellor support
• Scheduling, preparing, planning for, and co-facilitating case management planning meetings
• Communicating with parents/guardians, ally persons, resource persons, probation officers, etc.
• Scheduling youth appointments and programming
• Attending court with youth
• Supporting youth with hygiene, life skills, social skills, and individualized planning
• Developing and administering education-based, client-centered plans; participating in ongoing program planning and development
• Maintaining relationships with Toronto District School Board staff and school site partners
• Attending school daily with youth to provide behavioral support and meet educational goals
• Supervising, training, and developing new staff, students and volunteers
• Assisting youth and families in reaching individual goals
• Fostering a safe and healthy work environment; crisis de-escalation as needed
• Ensuring youth records are closed and stored according to licensing standards and program policy
• Preparing and pre-cooking dinner following safe food handling protocols

Administration & Professional Development

• Maintain timely and accurate notes and logs using case management software and perform other administrative tasks
• Assist in reporting statistics and notes for program evaluation or special projects
• Writing Serious Occurrence Reports Level 2s as required (with support)
• Conduct security calls and house checks; document as per policy
• Audit program logs
• Participate in meetings, trainings, and planning sessions
• Work effectively with team members; model agency values and mission
• Participate in strategic planning and organizational initiatives
• Provide regular reporting to funders and support fiscal management of the program
• Other responsibilities as assigned

Education / Experience

Who you are

• Diploma / Undergraduate Degree in Social Sciences, Child and Youth Care, Social Work; related education considered
• Minimum one year experience with youth who have experienced trauma in a trauma-informed framework
• Demonstrated experience in isis prevention and intervention
• Experience engaging with diverse populations with a culturally responsive lens
• Valid G driver\'s license
• Understanding of systemic barriers affecting youth; strong interpersonal, written, and verbal communication skills
• Ability to collaborate with multiple stakeholders with minimal supervision
• Proficiency with Microsoft Office

Assets

• Understanding of Youth Criminal Justice Act, Education Act, Safe Schools Act; experience in licensed residential setting
• Knowledge of Toronto social service agencies; willingness to work with clients outside the local area
• Current Standard First Aid and CPR, CPI, ASIST
• Case management experience and live-in program experience

Apply

Thank you for your interest in working with Springboard. Completion of satisfactory references, background checks, Broad Record Check and proof of education are requirements of employment. The deadline for applications is September 12, 2025. No phone calls. Only those selected for an interview will be contacted.

We value inclusivity and accessibility and encourage applications from diverse backgrounds. Please let us know if you require accommodations during recruitment.

Benefits

Why Join Springboard?

• Mission-driven, inclusive organization that values people and impact
• Comprehensive benefits package and pension plan
• Access to training, mentorship, and career development
• Dynamic team environment focused on learning and growth
• Active Employee Engagement Committee with recognition programs and team-building opportunities

Selected candidate will receive further details from the recruiter.