Junior Implementation Specialist

ClearGov; Toronto; Hybrid; CAD 60,000 - 70,000; Full time

Job summary

A leading SaaS company in Toronto seeks a Jr. Implementation Specialist to support US public sector organizations in configuring and adopting their Financial Suite. This role requires approximately 1 year of relevant experience, excellent project coordination, and communication skills. The ideal candidate will have a Bachelor's degree and a foundational understanding of public sector finance. Join a fast-paced, collaborative environment dedicated to making a positive impact in local governments.

Benefits

Flexible, hybrid work

Professional growth opportunities

Competitive salary and benefits package

Qualifications

• Approximately 1 year of experience in public sector financial planning or related field.
• Foundational understanding of public sector financial processes including ACFR.
• Exposure to SaaS implementations or technology-driven initiatives is highly desirable.

Responsibilities

• Support the implementation of financial software for government agencies.
• Coordinate project activities and timelines to ensure projects stay on track.
• Work closely with Product and Customer Success teams for continuous product improvements.

Skills

Problem-solving

Project coordination

Excellent communication

Organizational skills

Education

Bachelor’s degree in public administration, Finance, Accounting, or related discipline

Job description

About ClearGov

Our mission is to create easy-to-use software to help local governments plan, budget and report better. ClearGov is a rapidly growing SaaS company that offers a complete planning, budgeting and financial reporting suite that enables local governments to plan, build, and present their financials more efficiently and effectively. We’re a mission-driven company that envisions a world where modern software enables every local government to best serve and improve its community.

Our software is utilized nationwide by more than 1,700 towns, cities, school districts, and other local agencies who are part of the ClearGov community, and we’re adding more every day. We’ve been named to the “GovTech 100” for eight years running. ClearGov also earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years: 2021, 2022, 2023, 2024, and 2025.

The ClearGov team is a talented group of folks who are passionate about our mission and committed to building a positive, productive company culture. We believe in a work-hard/play-hard environment, and every day, we strive to get better at our work, all while being considerate, trustworthy, and transparent in everything we do.

Core Values

• Be Clear: We strive to be open in all that we do because we believe that transparency is the foundation upon which all meaningful relationships are built.
• Be Trustworthy: We always act with integrity and keep our word because we believe that honest people are authentic, consistent, and dependable and that those traits form the cornerstone for success and well-being.
• Be Considerate: We are mindful about the impact that our comments and actions will have on others because we want to build a compassionate, inclusive environment that nurtures all individuals and communities.
• Be Positive: We believe that the first step in getting something done is believing that it can be done because we know that positive energy brings enthusiasm, excitement, and empowerment to the team.
• Be Better: We constantly ask ourselves, "How can we do this better?" because we know that our families, colleagues, investors, and customers depend on the results we deliver every day.
• Be Fierce: We seek to have bold conversations that interrogate reality and provoke learning to help us tackle our toughest challenges and enrich relationships.
• Be Fun: We value the lighter side of life because we believe that balance, laughter, and enjoying every moment fuel the soul.

About the Opportunity

We are seeking a Jr. Implementation Specialist to join our Professional Services team. In this role, you’ll support US public sector organizations in the configuration and adoption of ClearGov’s Financial Suite. You’ll leverage your public sector finance knowledge, problem-solving ability, and project coordination skills to help our customers realize measurable impact from our solutions.

The Jr. Implementation Specialist will be a key player on an incredible team as we execute our mission to help local governments and school districts take the next step from good to great.

Key Responsibilities

• Support the implementation of financial software for mid-size to large government agencies.
• Coordinate project activities, timelines, and deliverables to ensure projects stay on track and within scope.
• Work closely with Product, Customer Success, and Engineering teams to share feedback, resolve issues, and support continuous product improvements.
• Provide day-to-day support during implementations by troubleshooting issues, coordinating with senior specialists, and communicating progress to internal teams and clients.

Critical Skills/Experience

• Early-career professional or recent graduate with approximately 1 year of experience in public sector financial planning or a closely related field.
• Bachelor’s degree in public administration, Finance, Accounting, or a related discipline, or equivalent professional experience.
• Foundational understanding of public sector financial processes and reporting, including familiarity with Annual Comprehensive Financial Reports (ACFR) and government financial frameworks.
• Strong organizational and project coordination capabilities, with the ability to manage multiple priorities in a fast-paced environment.
• Knowledge of core accounting principles and financial reporting fundamentals, with the ability to interpret and support financial documentation.
• Excellent written and verbal communication skills, with the confidence to collaborate effectively with both technical and non-technical stakeholders.
• Exposure to SaaS implementations or technology-driven initiatives, particularly in government or public sector environments, is highly desirable.

The Ideal ClearGov Candidate

• You are detail-oriented and thrive at the intersection of finance and technology.
• You enjoy collaborating with customers and colleagues to solve complex problems.
• You are adaptable and comfortable working with both technical and non-technical stakeholders.
• You bring curiosity, persistence, and a solutions-focused mindset when facing challenges.
• You are motivated by making a positive impact in the public sector.

Why Join Us

• Flexible, hybrid work
• Chance to make a meaningful impact on government and school district transparency and accountability
• Opportunity to work in a fast-paced, fun, and collaborative environment
• Competitive salary and benefits package
• Professional growth opportunities

Benefits

• Competitive Salary
• Quality Medical, Dental, and Vision Insurance Plans
• Life InsuranceRRSP Plan
• Personal Time Off Policy
• Company-Paid Holidays Observed
• Annual Holiday “Dimming of the Lights” (aka: reduced work hours)
• Parental Leave
• Employee Referral Bonus

ClearGov is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind and make employment decisions without regard to race, color, ancestry, ethnicity, nationality or national origin, citizenship, sex, sexual orientation, gender identity or expression, religion or creed, age, disability, genetic information, pregnancy, childbirth or related medical conditions, marital or family status, veteran or military status, Indigenous status, record of offenses (where legally protected), or any other characteristic protected by applicable federal, state, provincial, or local laws in the United States and Canada.

ClearGov is also committed to providing reasonable accommodations for applicants and employees with disabilities, in accordance with applicable U.S. and Canadian laws. If you require an accommodation during any part of the hiring process, please let us know.

At ClearGov, we value diverse perspectives and believe they strengthen our ability to achieve our mission of helping local governments work better.