IT Support Technician (1306-26-01)

Peterborough County; Central Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A progressive local government in Central Ontario is seeking an IT Support Technician to provide technical assistance to staff. Responsibilities include troubleshooting hardware and software issues, collaborating on IT projects, and ensuring effective problem resolution. Candidates should have a diploma in Computer Technology, two years’ experience, and a valid driver’s license. This role offers a supportive culture, professional growth opportunities, and a benefits package including health and dental coverage.

Benefits

Paid time off

OMERS pension enrollment

Employee assistance program

Health coverage

Dental coverage

Disability coverage

Life insurance

Qualifications

• 2 years of related job experience.
• Valid Class G driver's license with a clean driver’s abstract.

Responsibilities

• Handle multiple technical support requests for hardware and software.
• Collaborate with IT staff on various projects and requests.
• Analyze and resolve technical issues efficiently.

Skills

Technical Support

Problem Solving

Customer Service

Education

Diploma or degree in Computer Technology or related field

Job description

We're on the lookout for top-tier talent to join our upper-tier municipality! If you're ready to take your career to new heights, learn from some of the best local government experts, or are just interested in being a part of positive work culture, where opportunities for growth and career advancement exist - we want to hear from you! Seize the opportunity to contribute to a future that will leave a lasting impact for generations. Take action today by applying and join us in shaping tomorrow together!

Posting Details

• Application Deadline: January 23, 2026 at 12:00pm (noon)
• Position Status: Full-time, permanent
• Estimated Start Date: February 2026
• Current Vacancies: 1 vacancy
• Hourly Rate: $32.51/hr. - $38.24/hr. (rate effective October 1, 2025)
• Hours per Week: 35 hours per week.
• Position Location: Peterborough, Ontario.
• Position Group: CUPE1306 Inside
• Competition #: 1306-26-01

What you'll do

As the IT Support Technician, you are the first point of contact for County and Municipal staff technical assistance requests.

• Technical Support: Handle multiple support requests for hardware and software, troubleshoot, resolve and document support tickets.
• Project Collaboration: Work alongside other Corporate Services Information Technology staff members on various projects and requests, while balancing changing tasks and deadlines.
• Problem Solving: Utilize your technical expertise to problem solve issues as they arise, while also leveraging your attention to detail and efficiency to effectively work through support tickets.

In accordance with County Policy, a Police Record Check that is acceptable to the County will be required as a condition of employment.

Selection Process

Get ready to showcase your skills! The selection process is expected to take place early February. Keep a close eye on your email to ensure you don't miss out on this exciting opportunity.

This job is for you if…

• Our non-negotiables: You have a diploma or degree in Computer Technology or a related field, and a valid Class G driver's license, with a clean driver’s abstract.
• Experience: You have 2 years of related job experience.
• Problem Solver: You are a forward thinker! You excel at analyzing technical issues, identifying problems, and taking corrective action.
• Customer Service: You enjoy working with internal and external customers to help them efficiently and effectively solve problems.
• Benefits: You want to work for an organization that offers paid time off, OMERS pension enrollment, access to an employee assistance program, and a benefits package that includes health, dental, disability coverage and life insurance.
• Culture: You thrive in a collaborative team environment with a focus on growth and professional development opportunities. Wellness in the workplace is important to you, and you enjoy attending events, lunch‑and‑learns and more!
• Community: You take pride in serving a community that offers a diverse landscape, tourist attractions, a booming downtown scene, a lively arts community, and a strong local business sector.

Peterborough County embraces diversity and is an equal‑opportunity employer. Accommodations are available for applicants with disabilities during the recruitment process. Join us in building a diverse and inclusive workplace!

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, the information gathered will be used for the purpose of job selection.

If you require this information in an accessible format or would like a copy of the full job description, please contact the People Services Department at [e-mail]. Candidates invited to participate in the selection process will be provided a full copy of the job description.