IT Support Specialist II – End-User & Security

CF Industries; Medicine Hat; On-site; CAD 55,000 - 75,000; Full time

Job summary

A global leader in clean energy seeks an IT Support Specialist for their Medicine Hat Complex. This role involves supporting site users with hardware and software issues, maintaining networks, and providing documentation. The ideal candidate will have a BS/BA in a related field, strong communication skills, and at least 2 years of relevant experience. You'll work in a collaborative environment supporting clean energy initiatives.

Benefits

Employee training and development

Health and wellness programs

Qualifications

• 2 or more years of related professional work experience.
• Strong active listening and collaboration skills.
• Experience in delivering technical support and consultation.

Responsibilities

• Provide support to users for hardware, software, and peripherals.
• Create technical documentation for troubleshooting and training.
• Maintain, configure, and administer computer networks.

Skills

Microsoft Office proficiency

Interpersonal communication

Learning agility

Judgment and decision-making

Education

BS/BA in a related field

Tools

PCs

laptops

network devices

Job description

A global leader in clean energy seeks an IT Support Specialist for their Medicine Hat Complex. This role involves supporting site users with hardware and software issues, maintaining networks, and providing documentation. The ideal candidate will have a BS/BA in a related field, strong communication skills, and at least 2 years of relevant experience. You'll work in a collaborative environment supporting clean energy initiatives.