IT Service Delivery Specialist – 12-Month Contract

Atlas Corporation; Canada; On-site; CAD 66,000 - 75,000; Full time

Job summary

A leading asset management company in Canada is seeking an IT Service Delivery Specialist for a 12-month contract. This role involves providing tier 1 and 2 support for end users across onshore and remote offices. The ideal candidate will have 3-5 years of IT experience, excellent customer service skills, and proficiency in Windows and Microsoft Office. Compensation for this full-time role ranges from $66,000 to $75,000 CAD annually, reflecting the candidate's experience and skills.

Qualifications

• Experience in a customer service-oriented IT role.
• Basic understanding of Help Desk technology and project management.
• Proven writing skills for information presentation.

Responsibilities

• Provide Tier 1 and 2 support for IT issues.
• Manage user accounts in Active Directory.
• Ensure timely resolution of IT support tickets.

Skills

Customer service orientation

Problem-solving skills

Communication skills

Analytical skills

Education

3-5 years in IT environment

Certifications (e.g., MCP, A+)

Tools

Microsoft Office Suite

Active Directory

Windows OS

Job description

A leading asset management company in Canada is seeking an IT Service Delivery Specialist for a 12-month contract. This role involves providing tier 1 and 2 support for end users across onshore and remote offices. The ideal candidate will have 3-5 years of IT experience, excellent customer service skills, and proficiency in Windows and Microsoft Office. Compensation for this full-time role ranges from $66,000 to $75,000 CAD annually, reflecting the candidate's experience and skills.