IT Engineering Manager - Digital Quality Engineering

TJX COMPANIES; Mississauga; On-site; CAD 99,000 - 152,000; Full time

Job summary

A leading retail company based in Mississauga is hiring an IT Engineering Manager for Digital Quality Engineering. This role involves leading a team to manage quality processes for crucial systems, overseeing both manual and automated testing. Ideal candidates will have over 8 years in IT and 2 years of managerial experience, with strong skills in test automation and cross-functional collaboration. This position offers a competitive salary with room for growth and development within the company.

Qualifications

• 8+ years of IT experience in QA, 2+ years of QA Manager experience.
• Proficient in various testing techniques and QA methodologies.
• Hands-on expertise designing frameworks across UI, API, data, and E2E.

Responsibilities

• Own the quality vision and roadmap for BoH systems across teams.
• Build and mentor a team of Quality Engineers.
• Define and enforce quality governance across systems.

Skills

Test automation

Team leadership

Stakeholder engagement

Quality governance

Agile delivery

Education

Bachelor's or Master's degree in Computer Science, Engineering

Tools

Selenium

TOSCA

GitHub Actions

Azure DevOps

Maven

TestNG

Postman

Cucumber

Job description

Overview

TJX is an exciting place to work and we count on our Associates to bring our business to life. TJX Companies. At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You\'ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you\'re working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you\'ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world\'s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description

IT Engineering Manager - Digital Quality Engineering

We are looking for an IT Engineering Manager to join our Digital Back of House Quality Engineering Team. This is a pivotal role responsible for building and managing a team of Quality Engineers, while driving the strategy and execution of both manual and automated testing across these critical systems. In this role you will be working with Product Managers, Solution Delivery leads and business stakeholders to ensure the delivery of scalable, secure, and high-performing technology solutions that support our Digital Back of House operations.

Responsibilities

• Own the quality vision and roadmap for BoH systems across multiple domains and teams.
• Build and mentor a team of Quality Engineers (manual + automation), fostering a culture of quality ownership, shift-left testing, and continuous improvement.
• Define and enforce quality governance: test strategy, release criteria, defect SLAs, and risk mitigation protocols.
• Architect, establish and scale automation across UI, API/contract, services, data pipelines, and integration/E2E layers using Selenium, TOSCA, Maven, TestNG, Postman/Newman, REST/GraphQL & BDD Cucumber.
• Champion CI/CD quality (GitHub Actions, Azure DevOps, Jenkins): test impact analysis, parallelization, flaky test control, and quality gates in pipelines.
• Maintain and enhance the test automation framework, refining automation practices and operational procedures.
• Ensure data validation and reconciliation across systems like Order Management, Merchandising, and Supply Chain.
• Lead scalability, and resilience testing for high-volume systems such as Payments and Store Ops.
• Drive integration testing across ERP, OMS, WMS, POS, and financial systems.
• Validate business-critical workflows: inventory planning, order orchestration, payment processing, store execution, and vendor/supplier interactions.
• Ensure compliance and audit readiness for systems handling sensitive data (e.g., PCI for Payments).
• Partner with Product, Engineering, and Business stakeholders to align on acceptance criteria, release readiness, and quality KPIs.
• Manage vendor QA deliverables and ensure quality SLAs for third-party integrations.
• Communicate quality insights and risks to leadership with clarity and impact.

Qualifications

• 8+ years of IT experience in QA, 2+ years of QA Manager experience.
• Proficiency in various testing techniques (manual, automated), understanding of software development lifecycle (SDLC), and familiarity with QA methodologies and tools.
• 5+ years leading and developing teams as a manager.
• Deep understanding of testing complex, integrated systems across domains such as Merchandising, Planning, Supply Chain, Store Operations, Order Management, and Payments.
• Hands-on expertise designing and scaling frameworks across UI, API, data, and E2E with Cucumber (BDD), Maven, TestNG, plus TOSCA/Selenium, Postman/REST.
• Experience managing QA deliverables from third-party vendors, coordinating offshore teams, and ensuring consistent quality across distributed teams.
• Skilled in stakeholder engagement, cross-functional alignment, and translating technical quality insights into business impact.
• Strong performance management skills to include coaching, goal setting, and accountability across multiple levels.
• Familiarity with CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), test orchestration, environment management, and embedding quality gates into automated workflows.
• Proven track record of building and supporting scalable, high-performance applications.
• Strong experience with agile delivery model.

Preferred Qualifications

• Bachelor\'s or Master\'s degree in Computer Science, Engineering, or a related field.
• Certifications like ISTQB Certified Tester - Advanced Level, CSQA.
• Familiarity with Ranorex Studio for test automation.
• Exposure to platforms like SAP, Oracle, Manhattan, or Blue Yonder in merchandising, planning, or supply chain operations.
• Experience with Java, REST APIs, and cloud platforms (OCI, AWS, Azure).
• Knowledge of Behavior-Driven Development (BDD), Test-Driven Development (TDD), and Test-Contract Driven Development (TCD).
• SAFe Agile certifications are a plus.

Additional Information

• Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.
• This job posting is for an existing position vacancy within our organization.
• TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.
• Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
• Address: 60 Standish Court
• Location: CAN Home Office Mississauga ON
• Salary Range: $99,960.00-$151,368.00 / year. This represents the expected hiring range and may not reflect the full pay range depending on skills, qualifications, and experience.