IT Engineering Manager - Digital Quality Engineering

Winners Merchants International, L.P.; Mississauga; On-site; CAD 99,000 - 152,000; Full time

Job summary

A leading retail company is seeking an IT Engineering Manager for their Digital Quality Engineering Team in Mississauga. This key role involves leading a team of Quality Engineers and ensures high-quality solutions for digital operations. The ideal candidate will have extensive experience in QA, strong leadership skills, and a deep understanding of various testing techniques. Candidates will need a degree in a relevant field, along with the expertise in tools like Selenium, and practices in Agile methodologies. This position offers a salary range of $99,960.00-$151,368.00 a year.

Qualifications

• 8+ years of IT experience in QA, 2+ years as QA Manager.
• Proficiency in testing techniques (manual, automated) and QA methodologies.
• 5+ years leading and developing teams.

Responsibilities

• Own the quality vision and roadmap for BoH systems.
• Build and mentor a team of Quality Engineers.
• Define and enforce quality governance.

Skills

Leadership

Quality Assurance

Agile delivery

Stakeholder engagement

Education

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

Tools

Selenium

TOSCA

Postman

GitHub Actions

Azure DevOps

Jenkins

Job description

Overview

TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. TJX Canada is an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description

IT Engineering Manager – Digital Quality Engineering

We are looking for an IT Engineering Manager to join our Digital Back of House Quality Engineering Team. This role leads a team of Quality Engineers embedded across multiple scrum teams, driving the strategy and execution of both manual and automated testing across critical systems. You will work with Product Managers, Solution Delivery leads, and business stakeholders to ensure the delivery of scalable, secure, and high-performing technology solutions that support our Digital Back of House operations.

Key responsibilities

Strategic Leadership

• Own the quality vision and roadmap for BoH systems across multiple domains and teams.

• Build and mentor a team of Quality Engineers (manual + automation), fostering a culture of quality ownership, shift-left testing, and continuous improvement.

• Define and enforce quality governance: test strategy, release criteria, defect SLAs, and risk mitigation protocols.

Technical Execution

• Architect, establish and scale automation across UI, API/contract, services, data pipelines, and integration/E2E layers using Selenium, TOSCA, Maven, TestNG, Postman/Newman, REST/GraphQL & BDD Cucumber

• Champion CI/CD quality (GitHub Actions, Azure DevOps, Jenkins): test impact analysis, parallelization, flaky test control, and quality gates in pipelines.

• Maintain and enhance the test automation framework, refining automation practices and operational procedures.

• Ensure data validation and reconciliation across systems like Order Management, Merchandising, and Supply Chain.

• Lead scalability and resilience testing for high-volume systems such as Payments and Store Ops.

Domain-Specific Quality

• Drive integration testing across ERP, OMS, WMS, POS, and financial systems.

• Validate business-critical workflows: inventory planning, order orchestration, payment processing, store execution, and vendor/supplier interactions.

• Ensure compliance and audit readiness for systems handling sensitive data (e.g., PCI for Payments).

Collaboration & Communication

• Partner with Product, Engineering, and Business stakeholders to align on acceptance criteria, release readiness, and quality KPIs.

• Manage vendor QA deliverables and ensure quality SLAs for third-party integrations.

• Communicate quality insights and risks to leadership with clarity and impact.

Must Haves Qualifications

• 8+ years of IT experience in QA, 2+ years of QA Manager experience.

• Proficiency in various testing techniques (manual, automated), understanding of SDLC, and familiarity with QA methodologies and tools.

• 5+ years leading and developing teams as a manager.

• Deep understanding of testing complex, integrated systems across Merchandising, Planning, Supply Chain, Store Operations, Order Management, and Payments.

• Hands-on expertise designing and scaling frameworks across UI, API, data, and E2E with Cucumber (BDD), Maven, TestNG, plus TOSCA/Selenium, Postman/REST.

• Experience managing QA deliverables from third-party vendors, coordinating offshore teams, and ensuring consistent quality across distributed teams.

• Skilled in stakeholder engagement, cross-functional alignment, and translating technical quality insights into business impact.

• Strong performance management skills including coaching, goal setting, and accountability across multiple levels.

• Familiarity with CI/CD pipelines (e.g., GitHub Actions, Azure DevOps), test orchestration, environment management, and embedding quality gates into automated workflows.

• Proven track record of building and supporting scalable, high-performance applications.

• Strong experience with Agile delivery.

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• Certifications like ISTQB Certified Tester – Advanced Level, CSQA.

• Familiarity with Ranorex Studio for test automation.

• Exposure to SAP, Oracle, Manhattan, or Blue Yonder in merchandising, planning, or supply chain operations.

• Experience with Java, REST APIs, and cloud platforms (OCI, AWS, Azure).

• Knowledge of BDD, TDD, and TCD methodologies.

• SAFe Agile certifications are a plus.

Additional Information

Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

Location: CAN Home Office Mississauga

Salary Range: $99,960.00-$151,368.00 /year. This represents the expected hiring range and may not reflect the full pay range depending on skills, qualifications, and experience.