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Inventory Manager

J. Vair Anderson Jewellers

Calgary

On-site

CAD 50,000 - 70,000

Full time

30+ days ago

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Job summary

A luxury jewellery store in Calgary is seeking an Inventory and Service Manager to oversee inventory management and client service operations. The ideal candidate will possess exceptional organizational skills and a commitment to maintaining high standards in luxury retail. Responsibilities include managing inventory control, coordinating repair services, and ensuring compliance with industry standards. If you have a passion for excellence and thrive in a luxury environment, we invite you to apply.

Qualifications

  • Previous experience in inventory management or service operations, ideally within luxury retail.
  • Proficiency in inventory management software and systems.

Responsibilities

  • Oversee inventory control, including receiving and monitoring luxury jewellery.
  • Coordinate jewellery and watch repair services, ensuring quality standards.
  • Manage incoming and outgoing shipments, adhering to regulations.

Skills

Organizational Skills
Attention to Detail
Analytical Skills
Problem-Solving Skills
Communication

Tools

Inventory Management Software
Job description

J. Vair Jewellers is seeking a highly organized and detail-oriented Inventory and Service Manager to oversee inventory management and client service operations in our luxury jewellery store. This role requires exceptional organizational skills, strong attention to detail, and a commitment to maintaining the highest standards in luxury retail.

Key Responsibilities:

Inventory Management:

  • Oversee and manage all aspects of inventory control, including receiving, storing, transferring, and monitoring luxury jewellery and watches.
  • Process new inventory upon arrival, accurately describing all product features.
  • Conduct regular inventory audits and reconcile discrepancies promptly and accurately.
  • Maintain detailed records and documentation to ensure accurate stock levels and efficient stock replenishment.

Service Operations:

  • Coordinate and manage jewellery and watch repair services, ensuring timely completion and exceptional quality standards.
  • Correspond with watch brand service centres regarding client services and repair requirements.
  • Assist in managing the workload of our in-house watch repair workshop, ensuring accurate recording of all parts and services.
  • Obtain service estimates for clients and provide detailed information regarding their service needs.

Shipping and Receiving:

  • Manage incoming and outgoing shipments, ensuring timely dispatch while adhering strictly to customs and shipment declaration regulations.
  • Responsible for ensuring all items and service jobs are shipped promptly and accurately.

Team Leadership and Collaboration:

  • Collaborate closely with sales and store management teams to streamline inventory and service-related processes.
  • Train and guide staff on inventory procedures, handling protocols, and service standards.

Quality Assurance and Compliance:

  • Ensure adherence to all company policies, procedures, and industry standards related to inventory management and service quality.
  • Continuously evaluate and improve inventory and service processes to enhance operational efficiency.

Qualifications:

  • Previous experience in inventory management or service operations, ideally within luxury retail.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in inventory management software and systems.
  • A commitment to delivering outstanding client service and maintaining high standards.
  • Passion for Luxury timepieces

If you have a passion for excellence and thrive in an environment that values precision and luxury, we invite you to apply.

Please submit your resume and a cover letter detailing your relevant experience and enthusiasm for this role.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Retail

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