Insurance Team Manager – Growth & Service Excellence

HUB International; Kelowna; On-site; CAD 75,000; Full time

Job summary

A leading North American insurance brokerage is seeking a Connect by HUB Team Manager in Kelowna. This role involves leading a distributed team to enhance client satisfaction, manage operational processes, and drive business growth. Candidates should have at least 5 years of experience in the insurance brokerage industry, strong leadership skills, and a Level 2 Insurance License. The expected salary is $75,000, with additional benefits including health insurance and RRSP matching.

Benefits

Comprehensive health benefits

Disability insurance

Paid time off for birthdays

Volunteering day off

Career development support

Qualifications

• Minimum 2‑3 years of experience in a lead or supervisory role.
• 5+ years’ experience in the insurance brokerage industry preferred.
• Fluent with brokerage and carrier technologies.

Responsibilities

• Lead a distributed team to deliver a best‑in‑class client experience.
• Implement strategies to enhance client satisfaction.
• Schedule team members effectively to meet business needs.

Skills

Leadership

Sales coaching

Communication

Organizational skills

Team motivation

Education

Level 2 Insurance License

Job description

A leading North American insurance brokerage is seeking a Connect by HUB Team Manager in Kelowna. This role involves leading a distributed team to enhance client satisfaction, manage operational processes, and drive business growth. Candidates should have at least 5 years of experience in the insurance brokerage industry, strong leadership skills, and a Level 2 Insurance License. The expected salary is $75,000, with additional benefits including health insurance and RRSP matching.