Insurance Services Specialist — Decisive, Client-Centric

WorkSafeBC; Richmond; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading organization in workplace safety is seeking Insurance Services Officers to join their Assessments department in Richmond, Canada. This role focuses on adjudicating insurance applications and providing customer service in a fast-paced environment. Ideal candidates have a post-secondary education and three years of relevant business experience, especially in insurance or finance. The position offers a hybrid work model, a competitive salary, and excellent benefits including a pension plan and vacation time.

Benefits

Defined benefit pension plan

3 weeks of vacation in the first year

Extensive health care and dental benefits

Tuition reimbursement and development opportunities

Qualifications

• Minimum of three years of business experience resolving complex client issues.
• Experience in the insurance industry, finance, or government is an asset.
• Ability to perform mathematical calculations.

Responsibilities

• Adjudicate insurance registration applications and employer classification changes.
• Respond to questions about insurance coverage and registration processes.
• Review applications for standard or optional coverage.

Skills

Client-focused

Decision making

Customer service

Diplomatic interaction

Education

Post-secondary degree or diploma

Job description

A leading organization in workplace safety is seeking Insurance Services Officers to join their Assessments department in Richmond, Canada. This role focuses on adjudicating insurance applications and providing customer service in a fast-paced environment. Ideal candidates have a post-secondary education and three years of relevant business experience, especially in insurance or finance. The position offers a hybrid work model, a competitive salary, and excellent benefits including a pension plan and vacation time.