Inside Sales Representative (Remote)

Concentrix; Embrun; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer experience solutions provider is seeking an experienced Sales Support Representative. Responsibilities include providing inbound and outbound customer support, closing sales, and building client relationships in a remote work environment. Candidates should have over a year of sales experience, strong understanding of the sales process, and good computer skills. Competitive pay of $16 - $18 per hour plus performance incentives.

Benefits

Health and wellness programs

Career growth opportunities

Work-from-home convenience

Qualifications

• 1+ year of proven hard sales experience, including meeting quotas.
• Strong understanding of the sales process and negotiation techniques.
• Ability to work in a quiet, distraction-free home environment.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and utilize B2B and B2C skills for prospecting and negotiation.
• Document and track information in databases.

Skills

Sales skills

Customer support

Multi-tasking

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Experience Solutions

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide
• Close sales and utilize B2B and B2C skills for prospecting and negotiation
• Build client relationships and implement strategies for customer retention
• Document and track information in databases
• Deliver expert customer experiences with a positive attitude

What is Required (Qualifications)

• 1+ year of proven hard sales experience, including meeting quotas and selling products/services
• Strong understanding of the sales process, relationship building, and negotiation techniques
• Open availability and a high school diploma or GED
• A quiet, distraction-free home work environment
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications)

• Experience with technology and eagerness to learn new tools
• Desktop or laptop computer for testing, with high-speed internet access

Benefits & Perks

• Salary range of $16 - $18 per hour, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Paid training and performance-based incentives
• Health and wellness programs to promote a healthy lifestyle
• Opportunities for career growth, with 80% of managers promoted from within
• Work-from-home convenience and a supportive, inclusive culture

#CustomerExperience #RemoteWork #SalesOpportunities #CareerGrowth #InclusiveWorkplace

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