Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider based in Canada offers a dynamic role requiring inbound and outbound customer support. The ideal candidate must be fluent in both French and English and have at least one year of proven sales experience. Responsibilities include closing sales, enhancing customer retention, and maintaining accurate records. The position offers a competitive hourly wage plus bonuses, comprehensive benefits, and flexible work-from-home options.

Benefits

Comprehensive benefits package

Performance-based bonuses

Paid training and mentorship programs

Qualifications

• Minimum of 1 year of proven sales experience, including meeting quotas and commission-based sales.
• Strong understanding of the sales process, customer relationship management, and negotiation techniques.
• Ability to work in a quiet, distraction-free environment at home.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales, engage in prospecting, negotiation, and utilize B2B and B2C skills.
• Build client relationships and find new ways to enhance customer retention.
• Maintain meticulous attention to detail when selling products and services.
• Track, document, and retrieve information in databases to ensure accurate records.

Skills

Fluent in both French and English

Proven sales experience

Strong understanding of sales processes

Ability to work in a quiet home environment

Education

High school diploma or GED

Tools

PC

Job description

Why consider this job opportunity

• Base salary range of $20.00 - $24.00 per hour, plus performance-based bonuses
• Opportunities for career advancement, with 80% of management promoted from within
• Work-from-home flexibility, allowing for a comfortable remote work environment
• Comprehensive benefits package including medical, dental, vision insurance, and an employee assistance program
• Paid training and mentorship programs to support your professional development
• Participation in diverse employee resource groups promoting inclusivity and community engagement

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide in the customer’s preferred language
• Close sales, engage in prospecting, negotiation, and utilize B2B and B2C skills
• Build client relationships and find new ways to enhance customer retention
• Maintain meticulous attention to detail when selling products and services
• Track, document, and retrieve information in databases to ensure accurate records

What is Required (Qualifications)

• Fluent in both French and English
• Minimum of 1 year of proven sales experience, including meeting quotas and commission-based sales
• Strong understanding of the sales process, customer relationship management, and negotiation techniques
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment at home

How to Stand Out (Preferred Qualifications)

• Eagerness to learn new technologies and adapt to a fast-paced work environment
• Strong computer navigation skills and proficiency with PC usage
• Experience in customer service or sales within the automotive industry

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