Inside Sales Rep – Automotive (Remote)

Concentrix; Charlottetown; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service company in Charlottetown is seeking a Sales and Customer Support Representative. You will provide inbound and outbound customer support, close sales, and build client relationships while working from home with a flexible schedule. Ideal candidates should have over a year of sales experience, strong customer relationship skills, and a high school diploma. The company offers competitive pay, comprehensive benefits, and opportunities for growth within the organization.

Benefits

Salary range of $17-$25/hr

Comprehensive benefits including medical, dental, and vision insurance

Paid time off and holidays

DailyPay enrollment option

Qualifications

• 1+ year of proven hard sales experience, including meeting quotas.
• Strong understanding of the sales process and relationship building.
• Proficiency in fast-paced multi-tasking and strong computer navigation skills.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and engage in prospecting and negotiation.
• Build client relationships and retain customers through effective communication.
• Track, document, and retrieve information in databases.
• Deliver exceptional customer experiences focusing on satisfaction.

Skills

Sales techniques

Customer relationship building

Negotiation skills

Computer navigation

Education

High school diploma or GED

Job description

Why consider this job opportunity

• Salary range of $17-$25/hr, plus performance-based incentives
• Opportunity for career advancement and growth within the organization, with 80% of managers promoted from within
• Work from home convenience with a flexible schedule
• Comprehensive benefits including medical, dental, and vision insurance, as well as paid time off and holidays
• DailyPay enrollment option for early access to earned wages
• Supportive and inclusive company culture with various employee resource groups and wellness programs

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentation using B2B and B2C skills
• Build client relationships and retain customers through effective product knowledge
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences with a focus on satisfaction

What is Required (Qualifications)

• 1+ year of proven hard sales experience, including meeting quotas and selling products/services
• Strong understanding of the sales process, relationship building, and negotiation techniques
• Open availability for scheduling
• High school diploma or GED
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications)

• Experience working in a remote environment
• Eagerness to learn new technologies
• Previous customer service experience in a similar role
• Familiarity with automotive products and services
• Ability to work independently and manage time effectively

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.