Inside Sales and Project Coordination

Heat Transfer Solutions; Concord; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading HVAC solutions provider located in Concord is seeking motivated individuals to join their team. The role includes learning HVAC service coordination and inside sales. Candidates should demonstrate a strong commitment to customer service, effective communication skills, and the ability to thrive in a team-oriented environment. The company offers competitive wages, opportunities for growth, and comprehensive benefits, including health and dental insurance.

Benefits

Competitive wages

Opportunity to grow within the company

Employee recognition awards

Comprehensive benefits package

Paid time off

Incentive trips

Qualifications

• High level of commitment to customer service.
• Excellent problem solving and communication skills.
• Self-motivated team player capable of managing multiple priorities.

Responsibilities

• Work safely following company policies and guidelines.
• Attend safety training as required.
• Perform inside sales duties including service coordination.
• Formalize, prepare and submit service quotes.
• Support Service Sales group as needed.

Skills

Customer service commitment

Problem solving skills

Interpersonal skills

Team player

Self-starter

HVAC experience

Job description

Suite # 4, 615 Bowes Rd, Concord, ON L4K 1J5, Canada

Job Description

Posted Monday, February 3, 2025 at 5:00 AM

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise — one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users. HTS prides itself on its commitment to providing its employees with a flexible and accommodating work environment. We prioritize the well-being of our employees and are committed to creating a work environment where everyone can thrive.

Responsibilities

• Work safely following company policies and guidelines
• Attend safety and other training as required; which may include afterhours attendance
• Learning the HVAC Service Coordination/Sales from the ground up
• Field visits to acquaint and gain knowledge of HVAC industry equipment and sites
• Investigate and familiarize yourself with all aspects of the HVAC Service business
• Perform inside sales duties such as service coordination and customer relationship building
• Formalize, prepare and submit service quotes and proposals
• Update and maintain quote activity reports for Monthly and Quarterly reporting to Manager
• Support Service Sales group as needed
• Learn and participate in service functions including Admin, Dispatch etc.
• Maintenance Contract coordination
• Other related duties as assigned

Skills

• High level of commitment to customer service
• Excellent problem solving skills, interpersonal and communication skills
• Requires a self-motivated team player capable of managing multiple priorities
• Ability to work both individually and in a team environment
• Be a self-starter with a focus to contribute and succeed
• HVAC experience is preferred

We Offer

• Competitive wages
• Opportunity to grow within the company.
• Training
• Employee recognition awards

Top benefits or perks

• Company events
• Incentive trips (meeting yearly sales targets)
• Comprehensive benefits package, including health, vision, EAP, and dental insurance
• Paid time off

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, HTS Engineering is an equal opportunity employer. We are committed to a workplace of diversity and inclusion. HTS encourages applications from all candidates that represent the full range of communities across Canada. All qualified applicants will be considered for employment without discrimination on the basis of race, colour, age, religion, sexual orientation, gender identity, disability, national or ethnic origin or any other factors prohibited by law. Accommodations are available upon request, for all aspects of the recruiting process and thereafter.

Suite # 4, 615 Bowes Rd, Concord, ON L4K 1J5, Canada