Inside Sales Account Manager

Equation Staffing Solutions; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A regional staffing agency in Canada is seeking an experienced Inside Sales Representative to provide exceptional customer service and support. Responsibilities include managing sales inquiries, processing orders, and identifying new sales opportunities. The ideal candidate has 2-3 years of experience in a related field and strong communication skills. A competitive compensation package is offered.

Benefits

Comprehensive benefits package

Base salary and commission structure

Qualifications

• 2-3 years of experience in inside sales or customer service.
• Ability to build positive relationships with customers.
• Must be able to think critically and make informed decisions.
• Knowledge of the metals distribution industry preferred.

Responsibilities

• Manage inbound sales inquiries and process customer orders.
• Provide technical support and detailed product information.
• Identify new sales opportunities and maintain customer records.

Skills

Strong communication skills

Problem-solving skills

Interpersonal skills

Analytical skills

CRM software proficiency

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM software

Job description

Overview

A regional metals distribution and processing company that serves customers across Canada with a variety of metal products and related services is seeking an experienced Inside Sales Representative to join their team.

In this role, you will be responsible for providing exceptional customer service and support to our valued clients, handling inbound sales inquiries, processing orders, and maintaining strong relationships with our existing customer base. You will work closely with our sales and operations teams to ensure the timely and accurate fulfillment of customer requests, while also identifying new sales opportunities to drive revenue growth.

Responsibilities

• Manage and respond to inbound sales inquiries via phone, email, and other communication channels.
• Process customer orders accurately and efficiently, ensuring timely delivery.
• Provide detailed product information and technical support to customers.
• Collaborate with the sales and operations teams to resolve any customer issues or concerns.
• Identify and pursue new sales opportunities to expand our customer base.
• Maintain detailed records of all customer interactions and sales activities.
• Assist with the development and implementation of sales strategies and initiatives.

Qualifications

• 2-3 years of experience in an inside sales, customer service, or account management role in a related industry.
• Strong communication and interpersonal skills, with the ability to build positive relationships with customers.
• Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions.
• Proficient in using customer relationship management (CRM) software and other sales-related tools.
• Knowledge of the metals distribution and production industry or a related field is preferred.
• A bachelor's degree in Business, Marketing, or a related technical certificate is preferred.

We offer a competitive compensation package, including a base salary and commission structure, as well as a comprehensive benefits package. If you are passionate about providing exceptional customer service and contributing to the growth of a dynamic, regional company, we encourage you to apply today.

Please visit our website for more opportunities at www.eqstaffingsolutions.com.

About Equation Staffing Solutions

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.