information technology (IT) service delivery manager

VFAIRS EVENTS INC; San Juan de Terranova; Hybrid; CAD 74,000 - 80,000; Full time

Job summary

A professional services firm in St. John's is seeking a skilled IT Project Coordinator for a full-time role. The position requires coordination of IT projects, daily operations management, and team supervision. Ideal candidates will possess strong interpersonal skills and experience in IT systems, particularly in Agile methodologies. Bonus options and a Registered Retirement Savings Plan (RRSP) are included in the compensation package. This hybrid role requires both in-person and remote work, providing flexibility to the employees.

Benefits

Paid time off (volunteering or personal days)

Registered Retirement Savings Plan (RRSP)

Qualifications

• Experience in project coordination and IT systems implementation.
• Ability to manage budgets and evaluate daily operations.
• Excellent interpersonal skills and leadership qualities.

Responsibilities

• Coordinate IT projects and supervise daily operations.
• Meet with clients to discuss system requirements and specifications.
• Lead and train staff in IT and operational procedures.

Skills

Agile

Jira

Data analysis and interpretation

Programming languages

Microsoft PowerPoint

GitHub

Software quality assurance

Microsoft SQL Server

Computerized testing systems

Mapping and data visualization software

Job description

Job details

• Location St. John's , NL A1C 5X4
• Work location Hybrid
• Salary 2,880 bi-weekly / 35 hours per week
• Terms of employment Permanent employment Full time

Work must be completed both in person and remotely.

Work setting

• Software company

Responsibilities

Tasks

• Coordinate IT projects, including the design and deployment of new IT systems and services
• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Review operational reports to assess compliance with software and hardware requirements
• Supervise computer analysts, engineers, programmers, technicians and other personnel
• Train staff
• Establish and implement policies and procedures for information systems
• Authorize the development of specifications for products or services
• Meet with clients to discuss system requirements, specifications, costs and timelines
• Robotic process automation
• Consult with clients after sale to provide ongoing support
• Project management
• Plan and manage budgets
• Prepare manufacturing drawings, specifications and guidelines for production and construct prototype of design
• Lead sales team in building relationships with business clients and manage negotiations of sales contracts
• Co‑ordinate special events
• Test prototypes and production tools
• Leverage existing natural language processing (NLP) technologies and artificial intelligence (AI) solutions to develop communication assistance features

Supervision

• 11-15 people
• Staff in various areas of responsibility

Experience and specialization

Computer and technology knowledge

• Agile
• Jira
• Data analysis and interpretation
• Programming languages
• MS PowerPoint
• GitHub
• Software quality assurance
• MS SQL Server
• Computerized testing system
• Mapping and data visualization software

Industrial processes and products experience

• Quality assurance and control

Area of work experience

• Design
• Management
• Strategic planning
• Resource

Area of specialization

• Process improvement
• Scrum
• System integration
• Information systems
• Testing
• Quality improvement
• Development of production processes

Additional information

Personal suitability

• Efficient interpersonal skills
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
• Proactive
• Leadership
• Bonus
• Registered Retirement Savings Plan (RRSP)

Long term benefits

Other benefits

• Paid time off (volunteering or personal days)

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-01-06

VFAIRS EVENTS INC

• Professional, scientific and technical services
• 1 job posting advertised
• Medium‑sized business (between 5 and 100 employees)