Hybrid Senior Technical Content Designer - Web Help & UX

PerkinElmer; Vaughan; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

A leading analytical services provider is seeking a visionary technical communicator to develop web-based help content for its laboratory instrument systems. This role emphasizes strong UI/UX design and collaboration in a fast-paced environment. Candidates should possess a Bachelor's degree in a related discipline, demonstrate proficiency in HTML and XML, and have experience with MadCap Flare. The position allows a hybrid work model located in Canada or the USA.

Qualifications

• Demonstrated proficiency in HTML and XML authoring.
• Mid to expert level experience using MadCap Flare.
• Native level fluency in written and spoken English.

Responsibilities

• Design and develop web-based customer-facing help content.
• Ensure content adheres to established brand guidelines.
• Collaborate with global teams in the product development lifecycle.

Skills

Technical Communication

UI/UX Design

HTML Authoring

XML Authoring

MadCap Flare

Project Management

Education

Bachelor’s degree in Technical Communication or related discipline

Tools

Jira

MadCap Flare

Job description

A leading analytical services provider is seeking a visionary technical communicator to develop web-based help content for its laboratory instrument systems. This role emphasizes strong UI/UX design and collaboration in a fast-paced environment. Candidates should possess a Bachelor's degree in a related discipline, demonstrate proficiency in HTML and XML, and have experience with MadCap Flare. The position allows a hybrid work model located in Canada or the USA.