HVAC-R Branch Sales Pro — Customer Service & Quotes

The Groupe Master; Eastern Ontario; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading HVAC-R distributor in Kingston, Eastern Ontario seeks a candidate with excellent communication skills and customer service experience. Responsibilities include managing customer inquiries, processing orders, and sourcing equipment. Preferred qualifications include a high school diploma and familiarity with the HVAC-R industry. Competitive salary between $45,000 - $55,000 annually with various benefits.

Benefits

Medical and dental coverage

Contribution to retirement savings plan

Wellness spending account

Employee assistance program

Access to telemedicine

Reimbursement of professional membership fees

Early vacation program

Qualifications

• Ability to lift or move heavy products (up to 50lbs).
• Previous experience in HVAC-R industry, retail sales or technical related field is an asset.
• Safety footwear required.

Responsibilities

• Provide outstanding customer service.
• Process orders and quotations for the sales team.
• Manage incoming phone calls professionally.
• Source parts and collaborate with suppliers.

Skills

Excellent verbal and written communication skills

Professional phone manner

Customer service skills

Problem solving abilities

Ability to multitask and prioritize

Education

High School Diploma

Completion of professional degree in refrigeration or heating

Tools

Microsoft Office Suite

Job description

A leading HVAC-R distributor in Kingston, Eastern Ontario seeks a candidate with excellent communication skills and customer service experience. Responsibilities include managing customer inquiries, processing orders, and sourcing equipment. Preferred qualifications include a high school diploma and familiarity with the HVAC-R industry. Competitive salary between $45,000 - $55,000 annually with various benefits.