HVAC/Hydronic Technical Sales Representative

EMCO Corporation; Surrey; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading national distributor is seeking an HVAC/Hydronic Technical Sales Representative to maintain and grow the HVAC market. This role focuses on providing top-notch customer service, technical support, and building relationships with vendors and customers. The ideal candidate has strong communication skills and a Grade 12 diploma, with a college or university degree as an asset.

Qualifications

• Outstanding customer service, communication, and problem-solving skills.

Responsibilities

• Maintain and grow the HVAC market.
• Provide technical product information and installation support.
• Troubleshoot and create solutions for customers.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

Grade 12 diploma or equivalent

College/University degree

Job description

HVAC/Hydronic Technical Sales Representative

• Full-time

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

As an HVAC/Hydronic Technical Sales Representative, you will be responsible for maintaining and growing the heating, ventilation, and air conditioning market. Your goal is to provide the highest level of customer service by providing advice, technical product information, recommendations, and installation support. In addition, you will work to identify customer needs as well as promote and sell existing and new HVAC products to meet Profit Centre sales objectives.

Additional duties will include:

• Demonstrate comprehensive knowledge of HVAC products and their applications
• Support customer inquiries with technical guidance on HVAC products and installations
• Troubleshoot and help create solutions for customers when problems arise
• Build and sustain effective working relationships with vendors
• Provide quotations, technical support, and literature to customers to maintain strong relationships and help meet sales targets
• Examine market opportunities and identify new potential customers
• Provide recommendations on new products, services, and market trends to customers and Profit Centre Team
• Participate in trade shows, training, and vendor product meetings to remain up to date on product knowledge, emerging trends, rebates, and product offerings
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Perform other tasks as requested by the Profit Centre Manager

• Grade 12 diploma or equivalent; College and/or University degree an asset
• Outstanding customer service, communication, and problem-solving skills