Human Resources Generalist

Intelcom | Dragonfly; Kelowna; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading last-mile carrier in e-commerce seeks an experienced Human Resources Generalist to support its stations in Kelowna. The candidate must possess a bachelor's degree in human resources management and a minimum of 5 years of relevant experience, with a solid understanding of labor relations and conflict management. Responsibilities include managing employee relations, supporting team development, and compliance with labor standards. This role offers an opportunity to contribute to enhancing employee experiences while being part of a dynamic work environment.

Qualifications

• Minimum of 5 years of relevant experience in human resources management, with expertise in labor relations.
• Ability to establish strong relationships with employees and managers.
• Experience with HRIS systems is an asset.

Responsibilities

• Work closely with managers to support employee relations and resolve conflicts.
• Manage and develop teams, ensuring a healthy work environment.
• Participate in the development of HR policies and procedures.

Skills

Labor relations

Conflict management

Interpersonal skills

Communication

Proficiency in office tools

Education

Bachelor's degree in human resources management

Tools

Workday

Dayforce

Job description

Ride the next mile with us!

We are looking for an experienced Human Resources Generalist to join our team and support our stations located in the Okanagan Valley. The ideal candidate will have solid experience in labor relations, conflict management, and investigation. The role also requires excellent knowledge of pan-Canadian labor standards.

Responsibilities

• Employee relations: Work closely with managers to support employee relations management and proactively resolve conflicts.
• Team management: Support managers in managing, motivating, and developing their teams, ensuring a healthy and productive work environment.
• HR policy and procedures: Participate in the development and implementation of internal procedures and policies, ensuring their compliance with labor standards.
• Internal movement management: Track changes in employee status and manage promotions, transfers, and internal mobility.
• Performance and attendance: Contribute to performance management by providing support in evaluations and managing work attendance.
• Accident file management: Manage and monitor files related to workplace accidents, including preparing files for internal and external audits.
• Compliance and HR strategies: Ensure the application of human resources management principles and organizational strategies within the service center and stations.
• Administration of working conditions: Manage the administrative aspects of working conditions and ensure compliance with applicable standards.
• Employee experience: Contribute to improving the employee experience and promote a positive work environment.
• Reporting and analysis: Produce statistical reports on HR performance indicators and analyze them to support strategic decisions.

Qualifications

• Education: Bachelor's degree in human resources management, industrial relations, or a relevant field.
• Experience: Minimum of 5 years of relevant experience in human resources management, with significant expertise in labor relations and conflict management.
• Interpersonal skills: Ability to establish and maintain strong relationships with employees and managers at all levels.
• Communication: The role involves daily (or regular) communication with pan-Canadian stakeholders.
• Proficiency in office tools (Word, Excel, PowerPoint, Teams, SharePoint) and experience with HR management systems, particularly HRIS systems such as Workday and Dayforce (an asset).
• Personal qualities: Rigorous, autonomous, creative, and able to work as part of a team in a dynamic and demanding environment.

Working Conditions

• Position located at Kelowna, with occasional travel between stations.
• Work in a highly operational environment, requiring responsiveness and effective priority management.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.