Human Resources Administrator

Enercare Inc.; Markham; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading services company is seeking a Human Resources Administrator to join their team in Markham. The ideal candidate will have a strong background in HR and payroll processes, with over 2 years of experience. Responsibilities include managing HR administration, supporting onboarding, and delivering excellent customer service. The position requires strong interpersonal skills, attention to detail, and proficiency in advanced Excel. This is a full-time opportunity within a supportive and continuous improvement-oriented environment.

Qualifications

• 2+ years of HR/Payroll experience required.
• Union experience is an asset.
• Capable of working well under pressure.

Responsibilities

• Deliver excellent customer service to employees and managers.
• Manage email boxes for HR administration.
• Support onboarding new hires.

Skills

Customer focused

Excellent interpersonal skills

Advanced MS Excel skills

Communication and relationship building

Excellent attention to detail

Strong work ethic

Education

College or University Degree in HR/Payroll

Tools

Ceridian Dayforce

MS Excel

MS Outlook

Job description

Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our homes and buildings.

We are a company that believes strongly in the health, safety and wellness of our people. Enercare is a place where careers are made. We take pride in caring for and continually striving to make a positive impact in the communities we operate in. In our values and our ambitions, we embrace change, and support our team members along the way.

Nationally, Enercare Inc. operates under several brands including Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services, servicing Canadians in Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. We are united through our joint commitment to excellent customer service to the Canadians we service every day, and our mission to contribute to a resilient, sustainable future. Enercare Inc. Is wholly owned by Brookfield Infrastructure Partners LP (“Brookfield”), a global leader in the management of alternative assets across real estate, infrastructure, renewable power, and private equity.

Role: Human Resources Administrator

Status: Regular, Full Time

Reports to: HR Admin Supervisor

Location: Birchmount Office (Markham)

Opportunity

Enercare Inc. is seeking a Human Resources Administrator to join our team. If you have a strong attention to detail and need for accuracy, excel in customer service, collaboration, and embrace change, Enercare has an exciting role for you.

Within HR Operations, the HR Administrator provides support to employees, managers, and the HR community with a variety of processes including time and attendance, generic HR mailbox management, knowledge of benefits, payroll processes, and employee programs and services. To achieve this, the HR Administrator must be customer service focused and have the capability to independently find solutions from various HR sources.

Responsibilities

• Deliver excellent customer service to employees, managers, and other stakeholders.
• Manage generic email boxes for time administration and HR administration, and triage enquiries in a timely manner.
• Time administration: input, approve and investigate, support employees and managers with their weekly time administration.
• Support onboarding new hires to various HR programs.
• Guidance and problem solving for HR and People Managers with respect to HR programs.
• General HR administration (i.e., Letters of employment, vacation inquiries, etc.).
• Proactively identify opportunities to enhance productivity, effectiveness, efficiency.
• Supporting projects as needed.
• Payroll processing assistance and back-up.

Qualifications

• College or University Degree required in an HR/Payroll related field.
• Knowledge of an HRIS payroll system; Ceridian Dayforce preferable.
• 2+ years of HR/Payroll experience required.
• Union experience is an asset.
• Customer focused with excellent interpersonal skills.
• Well-developed communication and relationship building skills.
• Computer literacy, including advanced MS Excel skills, and working knowledge of MS Outlook required.
• Excellent attention to detail to ensure accuracy is maintained.
• Strong work ethic and positive team attitude; self-starter who can work independently and as a team player.
• Excellent organizational and time management skills to ensure service level commitments are met.
• Capable of working well under pressure and understanding business processes possessing sense of urgency
• Support a continuous improvement environment by proactively identifying process change opportunities, making suggestions and being an agent of change.
• Contribute positively to the team through the sharing of knowledge, ideas, and active participation in meetings.

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.