Job Description
Responsibilities
The HR Generalist provides HR support for Canada. A steward of the desired culture, providing knowledgeable and professional guidance, administers HR functions such as compliance with employment laws and regulations, policies and programs, and collective bargaining agreements; maintenance of employment records, hiring and staffing; onboarding; data collection and analysis; accurate maintenance of HRIS systems; benefits, and training and development.
- Work closely with the manager to improve skills, leading to enhanced performance and professional growth, benefiting the company's success. Continually seek ways to improve performance as measured by departmental KPIs. Support workforce development through policy and program administration; conducting training; providing coaching to improve skills and performance; and ensuring continuous improvement.
- Develop and distribute employee communications. Participate in planning, executing, and communicating employee activities. Assist with administration of the culture survey process, analyze responses, and prepare presentations to communicate results. Compile and analyze exit interview data to identify trends, summarize results, and address cultural issues. Report findings and recommend corrective actions. Provide guidance to management on employee issues and suggest solutions.
- Administer the hiring process for union and non-union employees, including posting positions, reviewing resumes, conducting screenings, coordinating pre-employment checks, and managing offer communications. Ensure all I9 forms are completed accurately and follow up as needed. Facilitate labor planning processes.
- Maintain HRIS systems to ensure employee data accuracy and compliance. Audit employment files and compile data for reports and recommendations. Respond promptly and accurately to inquiries from applicants, employees, government agencies, and external organizations, maintaining high customer service standards.
- Maintain constructive relationships with union leadership. Respond to contract interpretation inquiries. Track, analyze, and investigate grievances, and assist in contract negotiations preparation.
- Manage employee absence processes, including documentation, communication, and compliance with regulations and timelines. Ensure adherence to safety, food safety, quality, and environmental policies.
- Research benefit-related questions from employees or refer them to appropriate sources, providing high-quality customer service. Administer employee benefit programs such as work attire and tuition reimbursement.
- Guide the onboarding process for new employees, conduct orientation sessions, and ensure all necessary information is provided. Develop and improve onboarding and orientation programs continuously.
- Administer company policies and programs, evaluate feedback, and ensure compliance. Conduct policy research, draft policy language, and oversee attendance policies, ensuring accuracy and timely administration.
Qualifications / Requirements
MUST
CHRP, Bachelor's Degree, excellent communication skills in French & English, strong computer skills, detail-oriented, strong interpersonal skills, ability to work overtime if necessary, 5+ years relevant experience.
PREFERRED
Knowledge of payroll processes, union environment experience, knowledge of Ontario legislation.
Physical Requirements
In-person attendance, ability to work evenings and nights occasionally, based in Montreal, QC, with regular travel to Collingwood (ON) (once every 3 months), and occasional travel to other locations.