Housekeeping Supervisor

Aramark Canada; Kingston; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hospitality service provider is hiring a Housekeeping Supervisor at their Kingston location. This full-time role involves managing and training housekeeping staff, ensuring cleanliness and safety standards, and overseeing hotel operations. Ideal candidates will have leadership experience and effective communication skills, with a commitment to high standards in service. This position offers an opportunity to impact team efficiency and guest experience.

Qualifications

• One to two years of previous supervisory or three years lead experience in housekeeping functions preferred.
• Demonstrates ability to manage a team and communicate effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Hire, train, and coach housekeeping staff on cleaning techniques.
• Assign tasks and manage schedules for staff.
• Inspect areas to ensure cleanliness meets standards.
• Monitor supplies and report maintenance issues.
• Handle guest feedback and complaints.

Skills

Leadership potential

Effective communication

Attention to detail

Job description

Overview

We are hiring for an hourly full-time supervisory position at the Donald Gordon Hotel and Conference Center with Aramark Canada.

The Housekeeping Supervisor duties include managing and training staff to maintain cleanliness and safety standards, overseeing daily operations and work assignments, inspecting areas to ensure quality, managing inventory of supplies, reporting maintenance issues, and handling guest feedback to ensure a positive experience. They are responsible for the overall cleanliness and orderliness of the hotel and will play a key role in team motivation and department efficiency.

Responsibilities

• Supervision & Training: Hire, train, and coach housekeeping staff on cleaning techniques, safety protocols, and equipment usage.
• Work Assignment & Coordination: Assign daily tasks, manage work schedules, and ensure rooms are prepared and ready for guests.
• Quality Assurance: Inspect cleaned guest rooms, common areas, and other facilities to ensure cleanliness and orderliness meet established standards.
• Inventory & Supplies: Monitor stock levels of cleaning supplies and equipment, assist with ordering, and ensure proper storage and maintenance.
• Health & Safety: Enforce health and safety standards and protocols for the department and its staff.
• Maintenance & Reporting: Report and follow up on maintenance issues in rooms and surrounding areas.
• Customer Service: Handle guest complaints related to housekeeping services, gather feedback, and suggest improvements to staff.
• Administrative Duties: Prepare reports and submit timesheets.
• Team Leadership: Motivate staff, resolve conflicts, and maintain open lines of communication within the department.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• One to two years of previous supervisory or three years lead experience in housekeeping functions preferred
• Demonstrates leadership potential and ability to manage a team
• Ability to communicate (both verbal and written) effectively
• Strong communication and interpersonal skills
• Attention to detail and a commitment to high standards

About Aramark

Minimum 1-2 years experience

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark (cont.)

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you\'re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.