Housekeeping Coordinator

Hyatt Hotels; Vancouver; On-site; CAD 65,000 - 69,000; Full time

Job summary

A leading hotel chain in Vancouver is looking for a full-time Housekeeping Coordinator. This role involves coordinating staffing schedules, overseeing departmental operations, and managing reports. Strong communication skills and a detail-oriented approach are essential. Candidates should have proficiency in Microsoft Office, with knowledge of hotel operational systems preferred. Join a team that values a caring and inclusive culture, with competitive benefits and opportunities for growth.

Benefits

Discounted lodging accommodations at Hyatt worldwide

Discounts on food and beverage

Discounted transit passes

Wellbeing programs

Recognition programs

Tuition reimbursement

Excellent training and professional development

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work various shifts and flexible hours.

Responsibilities

• Coordinate and monitor weekly and daily schedules.
• Oversee smooth departmental operations.
• Utilize computer programs effectively to manage reports and schedules.

Skills

Communication skills

Customer service skills

Organizational skills

Time management skills

Tools

Microsoft Office

Excel

HotSOS/Rex program

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagueswho are focused on providing efficient service and meaningful experiences.Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

Hyatt Regency Vancouver is seeking dedicated guest service oriented full-timeHousekeeping Coordinator to join the Housekeeping department.

The responsibilities of the Housekeeping Coordinator will include but not limited to:

• Coordinate and monitor weekly and daily schedules to ensure correct staffing levels.
• Monitor the HOTSOS system to ensure requests are completed in a timely manner.
• Oversee smooth departmental operations and providing assistance when needed.
• Utilize computer programs effectively to manage reports, schedules, and operational systems; strong proficiency in Microsoft Office and internal systems is essential.
• Assist with office duties such as assigning rooms and answering phone calls to assist with requests
• Responsible for housekeeping inventory, supplies and equipment ordered
• Maintain a safe working environment through the prevention of accidents.
• Facilitate inter-departmental communication to effectively provide guest support.
• Monitor and act on special requests as needed, VIPs, special needs rooms, etc.
• Performs other duties and responsibilities as required or requested.

This candidate must be energetic, detailed and meticulous in following Hyatt cleanliness standards and have great interpersonal and verbal communication skills.

Salary range: $65,000 - $69,000 per year

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

ABOUT HYATT REGENCY

Being part of our Hyatt Regency Vancouver family means always having space to be you. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, our purpose is to care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwú7mesh(Squamish), andsəlilwətaɬ(Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Must be able to work various shifts and flexible hours
• Must possess excellent communication skills
• Must have excellent customer service skills
• Must remain professional, firm and fair at all times
• Must be able to communicate with a diverse group of individuals
• Must possess excellent organizational and time management skills
• Proficiency in computer office systems and computer skills e.g. Microsoft Office is required
• Must be able to type at least 40 wpm
• HotSOS/Rex program experience preferred
• Knowledge Excel and Publisher is an asset