Hourly Amusement Host - The Rec Room Masonville

Cineplex; London; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading entertainment company in Canada is seeking an Amusement Host to provide outstanding guest experiences. This role involves maintaining games, ensuring guest safety, and delivering service excellence at the London, Ontario location. Ideal candidates will have strong problem-solving skills and some customer service experience. Flexible shifts and a fun work environment await.

Qualifications

• Ability to complete tasks with attention to detail.
• Some experience with customer service preferred.
• Good communication skills are essential.

Responsibilities

• Deliver exceptional service and entertainment experience to guests.
• Ensure games are clean and well maintained.
• Communicate operational problems to Management.

Skills

Attention to detail

Customer service experience

Problem-solving skills

Good communication skills

Counter management

Job description

Overview

Work location: Masonville London TRR

City: London

What you will do

Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s expanding from coast to coast in Canada? Do you want to play a crucial role in changing the landscape of entertainment in Canada? Cineplex Entertainment is recruiting for the position of Amusement Host – Masonville Rec Room, reporting to the Service Managers. This position will be based at our London Ontario location, 1680 Richmond St.

The Amusement Host will be responsible for promoting an outstanding entertainment experience to guests in accordance with The Rec Room’s standards of operation. The Amusement Host is a subject matter expert on gaming within the facility and can help answer and/or curate the gaming experience for both experienced and non-experienced gamers.

Job Duties

• Ensure games are clean and well maintained for the guests.
• Ensure all safety procedures are followed.
• Delivers exceptional service and entertainment experience to guests.
• Upsell games by showing guests game operations, encouraging guests to play and creating an overall fun, playful environment for them.
• Operates all major attractions.
• Set up and tear down for functions, events and activities.
• Ensure that guests are aware of pricing for special events, promotions and daily events.
• Ensure that guests adhere to safety policies and procedures.
• Effectively handle and relay all guest inquiries, questions, and concerns to Management.
• Communicates operational problems to Management.
• Assist in restocking of Redemption store.
• Ensure individual stations are clean and fully operational.
• Other duties as required.

Requirements

• Ability to complete tasks with attention to detail.
• Some experience with customer service preferred.
• Problem solving skills.
• Good communication skills.
• Ability to manage a counter and its contents.

Work Conditions

• Working varied shifts
• Working alone for full shifts
• Standing for long periods of time
• Bend and lift up to 50 lbs
• Working with guests of all ages

Inclusion & Diversity

Cineplex is an equal opportunity employer with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Life at Cineplex

Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for Eats & Entertainment and Playdium, specially designed for teens and families.

At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.

Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence. We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.

Learn more about our businesses through the links below: Cineplex, Cineplex Digital Media, Cineplex Media, Cineplex Store, Player One Amusement Group, Playdium, The Rec Room, SCENE

Interested applicants, please apply today.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

Accessibility

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. If you require accommodation at any stage of our hiring process, please contact us at 416-323-6600 or via email at [e-mail].