Hotel Supervisor Jasper Glacier View Lodge

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A resort in Alberta seeks a Hotel Supervisor for a full-time seasonal role in Jasper. Responsible for overseeing housekeeping, front desk, and host teams, the supervisor manages daily operations, ensuring quality service and guest satisfaction. Candidates should have previous supervisory experience, strong communication skills, and the ability to work autonomously. The role involves flexible shifts and the supervisor will be required to assist in training and quality control.

Benefits

Free access to Pursuit attractions

Discounts on hotel stays

Access to subsidized mental health resources

Qualifications

• Previous supervisory experience in housekeeping, front desk and/or hotel operations required.
• Enjoy working autonomously and independently.
• Ability to lift 50 pounds (suitcases, laundry bags and mail).

Responsibilities

• Assist Housekeeping team in all areas of daily housekeeping service.
• Manage Housekeeping, Host and Front Desk teams.
• Inspect the work of housekeepers and front desk agents.

Skills

Supervisory experience

Team-oriented attitude

Organizational skills

Communication skills

Adaptability

Education

Current Alberta Pro Serve Certification

Job description

Hotel Supervisor – Jasper Glacier View Lodge

Location: Jasper, AB
Pay: $22.00/hour
Full‑time seasonal role for Spring/Summer 2026. Shift and schedule: Nights as needed, Evenings as needed.

Role & Responsibilities

• Assist Housekeeping team in all areas of daily housekeeping service
• Manage Housekeeping, Host and Front Desk teams on Manager’s scheduled days off and all other times as required
• Inspect the work of housekeepers, hosts and front desk agents to ensure proper operational standards are met and maintained
• Assist the Hotel Manager in maintaining quality control in all areas of the Lodge
• Assist the Hotel Manager in controlling stock & inventories of supplies and linens to ensure adequate supply levels are maintained
• Assist the Hotel Manager in investigating all complaints/suggestions regarding all GVL services and take appropriate corrective action
• Work closely with the Hotel Manager to submit rooms for check‑in and report any room or guest issues
• Assist Hotel Manager in organizing and providing training programs in accordance with housekeeping/host/front‑desk standard procedures
• Enforce all company policies and regulations
• Other duties as assigned

Required Skills & Qualifications

• Previous supervisory experience in housekeeping, front desk and/or hotel operations required
• Positive, helpful, team‑oriented, inspiring, cooperative attitude to all aspects of the job
• Enjoy working autonomously and independently
• Current Alberta Pro Serve Certification (Required)
• Process information quickly and recommend solutions to challenges
• Stay cool under pressure, resilient, adaptable, flexible
• Strong organization and time management skills are a must
• Previous cash handling, hotel front desk, hotel night auditing experience, assets
• Ability to think outside the box, quick, thoughtful judgement and a positive attitude
• High level of attention to detail, speed, consistency, follow‑through and under minimal supervision
• Capable of lifting 50 pounds (suitcases, laundry bags and mail)
• Guest service‑oriented mindset and passion for delivering memorable experiences
• Excellent communication, friendly, approachable, interactive nature
• Strong teamwork in a busy, fast‑paced environment
• Very important: flexible to work mornings, evenings or night shifts as required

About Pursuit Collection

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. We create unforgettable experiences in iconic destinations and operate a diverse portfolio of attractions, hotels, lodges, and related services.

Pursuit Perks

• Free access to Pursuit attractions and 50% off for friends
• Discounts on hotel stays, dining, and retail
• Access to subsidized mental health and wellness resources
• Equal Employment Opportunity employer

Equal Employment Opportunities

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.