hotel managing supervisor

Days Inn by Wyndham Kingston; Kingston; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local hotel chain in Kingston is seeking a dedicated operations manager to oversee daily activities and ensure exceptional service delivery. The ideal candidate should have 1-2 years of relevant experience, a focus on client satisfaction, and strong communication skills. This is a permanent position requiring flexibility in taking on various responsibilities within a busy hotel environment.

Qualifications

• 1 year to less than 2 years of experience in a similar role.
• Willing to relocate and work in a fast-paced environment.
• Ability to maintain operation of computer systems and arrange repairs.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Hire and train staff in job duties and safety procedures.

Skills

Client focus

Attention to detail

Excellent oral communication

Dependability

Team player

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Work setting

• Willing to relocate
• Hotel, motel, resort

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Standing for extended periods
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 35 hours per week