Host/Bartender - Baci Ristorante

Carmen's Group; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A Hamilton-born hospitality company is seeking a dedicated Host/Bartender for Baci Ristorante. This role focuses on delivering unforgettable guest experiences in a lively atmosphere, requiring strong drink knowledge and excellent communication skills. Join a team committed to creating memorable moments through outstanding service.

Benefits

Flexible scheduling

Career coaching and growth

Pay on Demand

Global Hotel Discounts

Qualifications

• Experience in a restaurant, bar, or high-volume service environment is an asset.
• Natural ability to connect with guests and deliver outstanding hospitality.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greeting guests with professionalism and genuine hospitality.
• Crafting and serving drinks while providing engaging service.
• Monitoring guest satisfaction and creating a welcoming atmosphere.

Skills

Exceptional drink knowledge

Strong communication skills

Ability to stay composed in high-pressure situations

Guest-first mindset

Education

Smart Serve Certification

Job description

Serve Up Style and Hospitality at Baci Ristorante

If you’re passionate about great food, warm service, and creating unforgettable dining experiences, Baci Ristorante is calling. Located inside the C Hotel by Carmens, Baci is a modern Italian eatery with a lively atmosphere, open kitchen, and wood-burning oven at its heart—making every meal feel like a special occasion.

As a front-of-house team member, you’re more than just the first impression—you set the tone for the entire guest experience. Whether you’re crafting unique cocktails or making someone’s night with exceptional service, this is your chance to shine in a fast-paced, close-knit environment where passion and personality are always on the menu.

Join a team that’s part of Carmens Group, a hospitality leader with over 40 years of bringing people together through remarkable moments.

Why Work for Carmens Group?

• Flexible scheduling
• Career coaching & growth, including mentorship from our esteemed team
• Great Place to Work Certified (2022-2024)
• Named Best Workplace in Canada & Hospitality/Retail
• Perks & Benefits
  1. Pay on Demand – get paid when you need it
  2. Global Hotel Discounts for your travels
  3. Staff discounts at our restaurants
  4. Staff events
  5. Clear opportunities to grow into leadership roles
  6. Employee recognition programs celebrating your achievements and milestones
  7. Referral bonuses when you bring great talent to the team
  8. Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing and passion – where your career is supported every step of the way.

What you will be doing:

As a Host/Bartender, you’ll be the first and lasting impression for our guests — welcoming them with warmth, ensuring their comfort, and supporting the service team from behind the bar with one perfectly crafted drink at a time. You’ll play a vital role in both the front-of-house atmosphere and the behind-the-scenes flow, all while contributing to the elevated standard of hospitality we’re known for.

Your responsibilities will include:

• Greeting arriving guests with professionalism and genuine hospitality
• Escorting guests to their tables, presenting menus, and informing them of daily specials or promotions
• Assisting with reservations and answering guest inquiries both in person and by phone
• Providing warm, engaging service while crafting and serving alcoholic and non-alcoholic beverages
• Monitoring guest satisfaction and creating a welcoming atmosphere
• Ensuring responsible alcohol service in line with company standards and licensing regulations
• Performing opening and closing duties, including dining room and bar setup and side work
• Maintaining a clean, organized, and fully stocked bar and host area throughout service
• Answering guest questions about drink options and making recommendations when appropriate
• Communicating effectively with the service team to ensure smooth, coordinated service
• Using sound judgment, professionalism, and quick thinking in a fast-paced, guest-focused setting
• Contributing to a respectful, collaborative team culture and supporting team members as needed
• Creating memorable experiences by helping guests feel welcome, celebrated, and taken care of
• Taking direction from the Restaurant Manager to support seamless operations
• Performing additional duties as assigned

This is an ideal opportunity for someone who loves connecting with people, takes pride in their craft, and enjoys working in a high-energy, team-oriented environment.

The Spark you Bring to Every Dining Experience

• Experience in a restaurant, bar, or high-volume service environment an asset
• A natural ability to connect with guests and deliver outstanding hospitality
• Exceptional drink knowledge and bartending skills, including mixing, garnishing, and serving beverages quickly and accurately
• Strong communication skills and confidence interacting with both guests and team members
• Proven ability to stay composed and effective in fast-paced, high-pressure situations
• A guest-first mindset with a passion for creating memorable experiences
• Smart Serve Certification required
• Flexibility to work evenings, weekends, and holidays in line with our business hours

We are Carmens Group - a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, the C Hotel, the Lakeview, the Hamilton Convention Centre, Fig&Lemon Catering, the Arlington Hotel, and the Good Earth Food and Wine.

Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time.

Are You Ready to Take the Lead?

If you’re a passionate service professional who thrives in fast-paced event environments and takes pride in creating unforgettable guest experiences, this is your moment. Apply today and let’s deliver something extraordinary—together.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.