Homebuyer Experience Champion

Brookfield Properties; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading North American land developer is seeking a Customer Guide in Calgary. In this role, you will champion customer experiences and assist homebuyers throughout their journey. Responsibilities include supporting the Community Manager, managing customer inquiries, and collaborating across various teams to ensure smooth homebuying processes. Ideal candidates will have a minimum of 2 years of sales experience and a strong background in customer service. This position offers competitive compensation and excellent benefits.

Benefits

Competitive compensation

Medical, dental, and vision benefits

RRSP program contributions

Career development programs

Paid Volunteer Hours

Paid parental leave

Wellness resources

Pet insurance

Qualifications

• Minimum of 2 years of experience in sales or relevant education.
• Proven track record of success in customer service.
• Experience managing multiple tasks simultaneously.

Responsibilities

• Support the Community Manager in processing agreements.
• Ensure timely completion of paperwork.
• Serve as the main point of contact for customers.
• Continuously improve sales strategies.

Skills

Sales experience

Customer service skills

Organizational skills

Attention to detail

Proficient in technology

Education

Post-secondary diploma or degree in Business

Tools

CRM systems

Salesforce

Hubspot

Job description

A leading North American land developer is seeking a Customer Guide in Calgary. In this role, you will champion customer experiences and assist homebuyers throughout their journey. Responsibilities include supporting the Community Manager, managing customer inquiries, and collaborating across various teams to ensure smooth homebuying processes. Ideal candidates will have a minimum of 2 years of sales experience and a strong background in customer service. This position offers competitive compensation and excellent benefits.