HELLO NORI - Supply Chain Coordinator

MOOLA; Vancouver; On-site; CAD 55,000 - 75,000; Full time

Job summary

A fast fine-dining establishment in Vancouver is seeking a detail-oriented Supply Chain Coordinator to manage logistics, vendor relationships, and inventory. The ideal candidate has 3+ years in logistics coordination and strong negotiation and problem-solving skills. This role is crucial for coordinating operations and ensuring timely delivery of premium ingredients across locations.

Qualifications

• 3+ years in logistics coordination, supply management, or procurement.
• Hands-on ERP/TMS experience and advanced Excel/Google Sheets skills.
• Knowledge of Incoterms, customs documents, and 3PL/DC operations.

Responsibilities

• Manage purchase orders, vendor records, and inventory data.
• Coordinate domestic and international shipments with 3PL partners.
• Act as primary contact for suppliers, negotiating pricing and terms.

Skills

Logistics coordination

Supply management

Negotiation skills

Problem-solving

Customer service

Advanced Excel skills

Communication skills

Tools

Marketman ERP

Power BI

Job description

Overview

Hello Nori is a dynamic fast fine-dining Japanese establishment with a bold mission: to define the hand roll bar experience. Our journey began in February 2021, and since then, Hello Nori has swiftly emerged as Vancouver’s most beloved culinary gems. Fueled by the remarkable strides we’ve made on our journey, we have committed to introducing multiple new Hello Nori locations across Canada, spreading our unique concept even further. As we embark on this exciting expansion, we are actively seeking to grow our team with dedicated and exceptional individuals like yourself, who share our passion for excellence.

The Role

We’re looking for a detail-oriented and proactive Supply Chain Coordinator to keep our operations running smoothly - from sourcing premium ingredients to ensuring they arrive on time, in budget, and ready to delight our guests. This role works closely with suppliers, logistics partners, restaurant operations, and finance, playing a key part in our growth.

What You’ll Do

ERP & Data Management

• Manage purchase orders, vendor records, inventory data, and pricing in our ERP system.
• Review and resolve inventory or order exceptions quickly.
• Keep product, vendor, and pricing information accurate and up to date.
• Act as the ERP (Marketman) super user, managing system administration and ensuring data accuracy

Logistics & Order Fulfilment

• Coordinate and track domestic and international shipments with 3PL partners.
• Monitor deliveries, resolve delays, and communicate ETAs to stakeholders.
• Prepare shipping documents and generate performance reports.

Inventory Management

• Maintain min/max stock levels and issue replenishment or transfer orders.
• Ensure product availability for restaurants and special promotions.
• Set up and manage SKUs, pricing, and ordering codes.

Vendor & Procurement

• Act as primary contact for suppliers, negotiating pricing and terms.
• Track supplier performance and identify opportunities for improvement.
• Forecast inventory for promotions and seasonal demand.

Collaboration & Projects

• Partner with Operations, Kitchen, Marketing, and Finance on launches and campaigns.
• Support new-store openings with ERP training and inventory setup.
• Participate in trade shows and supplier visits.

What We’re Looking For

• 3+ years in logistics coordination, supply management, or procurement (hospitality, food service, or CPG preferred).
• Strong English communication skills; Japanese or Chinese is a plus.
• Hands-on ERP/TMS experience and advanced Excel/Google Sheets skills (Power BI a bonus).
• Knowledge of Incoterms, customs documents, freight booking, and 3PL/DC operations.
• Ability to handle multiple projects, tight deadlines, and last-minute changes calmly.
• Strong negotiation, problem-solving, and customer-service skills.
• Experience with Marketman ERP will be considered a strong asset.