Healthcare Security Guard

Paladin Security; Town of Valleyview; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare security provider in Valleyview seeks a dedicated Healthcare Security Guard. The role involves ensuring the safety of patients and staff while responding to emergencies. Ideal candidates have strong customer service skills, are available for various shifts—including overnights—and possess valid Alberta Security License. Benefits include health and dental care, extensive training, and opportunities for internal promotions. If you have the passion to provide security in a healthcare setting, we want to meet you.

Benefits

Health Care

Dental

Premium wages for on-call assignments

Travel incentives

Extensive training and development

Internal promotion opportunities

Rewards and recognition programs

Qualifications

• Must live within 30 mins of Valleyview.
• Must be available days, evenings, and nights.
• Strong written and verbal communication skills.
• Authorized to work in Canada.

Responsibilities

• Monitor patient safety and report concerns to staff.
• Respond to alarms and emergency calls.
• Follow and enforce safety regulations.
• Document incidents and maintain logs.

Skills

Customer service skills

Conflict de-escalation

Emergency response

Strong communication skills

Sound decision-making

Job description

Location: Valleyview, AB, Canada
Schedule: Full Time – Various Shifts (Days, Evenings, Nights)
Pay Rate: $26.01/hour
Employment Type: Full Time

Overview

Paladin Security is looking for dedicated and community-minded individuals to join our Healthcare Security team in Valleyview. As a Healthcare Security Guard, you will play a vital role in ensuring the safety of patients, clinical staff, visitors, and the general public. This position requires strong customer service skills, the ability to remain calm in high-pressure situations, and a passion for helping people.

Healthcare Security provides meaningful hands-on experience in conflict de-escalation, violence prevention, emergency response, and patient interaction—experience that often leads to careers in policing, corrections, or advanced security operations.

Responsibilities

• Monitor patient safety and report concerns to Protective Services or Clinical staff
• Report all incidents based on site procedures
• Respond to alarms and emergency calls for assistance
• Follow and enforce safety regulations, codes, and protocols
• Handle confidential and sensitive information professionally
• Use two-way radios and computer systems to communicate site updates
• Screen and assist visitors and clients respectfully and professionally
• Respond to, de-escalate, and manage high-stress situations
• Ensure safety of all stakeholders through proper intervention and conflict management
• Log and document incidents from hospital staff, patients, or visitors
• Maintain detailed records of all patient interactions
• Respond promptly to emergency assistance requests

Requirements

• Must live within 30 mins of Valleyview
• Must be available days, evenings, and nights
• Must be available 7 days a week
• Availability for varied shifts including overnights and weekends
• Ability to obtain Alberta Security License
• Valid Class 5 driver’s license + personal vehicle
• Strong written and verbal communication skills
• Professional, tactful, and customer-focused demeanor
• Ability to write thorough reports and maintain logs
• Sound decision-making skills under pressure
• Ability to maintain confidentiality
• Ability to walk 18–20 km per shift and climb stairs
• Authorized to work in Canada

Benefits

• Health Care
• Dental
• Premium wages for on-call healthcare assignments
• Travel incentives
• Extensive training and development
• Internal promotion opportunities
• Rewards and recognition programs

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance

This job reports to the CSM

This is a Full-Time position