Head of Product Management

Blackpoint Cyber; Remote; CAD 120,000 - 150,000; Full time

Job summary

A leading cybersecurity firm in Canada is seeking an experienced Head of Product Management to drive product strategies and manage a high-performing global team. This role focuses on launching and scaling complex cybersecurity products for MSPs. The ideal candidate will have over 12 years of product management experience, strong SaaS and cybersecurity knowledge, and exceptional communication skills. The position offers a competitive salary, equity options, and a remote-first working environment.

Benefits

Competitive compensation with equity

Flexible working arrangements

Collaborative global team

Qualifications

• 12+ years of product management experience in SaaS and Cybersecurity.
• Ability to launch complex SaaS and Cybersecurity products globally.
• Experience with MSP space will be advantageous.

Responsibilities

• Develop and drive portfolio strategy across product offerings.
• Lead complete product lifecycle from ideation to adoption.
• Maintain direct relationships with MSP partners.

Skills

Product management

SaaS experience

Cybersecurity knowledge

Customer engagement

Cross-functional collaboration

Strong communication skills

Job description

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learningsto bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode, fueled by a recent $190m series C round.

Role Summary

The Head of Product Management will lead and scale Blackpoint’s product management function. You will develop and execute product strategies, create the roadmap, and partner cross-functionally to deliver cybersecurity solutions built for MSPs. Reporting to the Chief Technical & Product Officer, you will shape Blackpoint’s product portfolio and deliver its outcomes. This is a high-impact leadership role for an experienced product leader who can be both hands on and strategic and whothrives in fast-growth, mission-driven environments.

Key Responsibilities

• Develop, evolve and drive portfolio strategy across Blackpoint’s product portfolio.
• Perform market, competitive, and customer analysis to identify opportunities and prioritize investments.
• Lead the complete product lifecycle from ideation to launch and post-launch adoption.
• Partner closely with Engineering, Architecture, SOC, and Data Science to execute roadmap commitments.
• Prioritize and plan features based on business impact, customer value, platform scale, and global expansion needs.
• Establish KPIs for product performance (adoption, NPS, engagement, retention, ARR contribution).
• Maintain direct relationships with MSP partners to deeply understand their operational workflows and challenges.
• Partner with Sales, Marketing, and Client Success to ensure strong product enablement and adoption.
• Champion a “partner-first, MSP-first” mindset across the business.
• Build, scale, and mentor a high-performing global product management team.
• Establish product processes, operating mechanisms, decision frameworks, and roadmap governance.

Required Qualifications

• 12+ years of product management experience in SaaS & Cybersecurity, with 5+ years leading teams at a director level.
• Demonstrated ability to launch and scale complex SaaS & Cybersecurity products globally.
• Solid background in cybersecurity including MDR, SOC, EDR, threat detection, and cloud security with broad, overall knowledge rather than deep expertise in every area.
• Demonstrated strength in customer engagement and relationship-building.
• Cross departmental experience and desire to obtain feedback across the company (Sales, marketing, engineering, etc.) and customers, with the ability to compile feedback and develop the ultimate solution.
• Humble leadership with the ability to drive solutions for complex products.
• Experience with the MSP space being a true champion for customers.
• Strong communication skills and proven ability to influence cross-functional stakeholders.
• Experience in high-growth or scale-up environments (100–500+ employees).

What We Offer

• High-visibility leadership role shaping the future of a hyper-growth cybersecurity SaaS company.
• Competitive compensation with equity
• A collaborative global team with strong mission alignment.
• Remote-first environment with flexible working arrangements.
• Opportunity to help MSPs deliver national security-grade cybersecurity to businesses around the world.

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races, colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We are committed to equality of opportunity in all aspects of employment. For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks.