Guidewire Policy and Claims Center Business Analyst

Cognizant; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading professional services company in Toronto is seeking a Guidewire Policy and Claims Center Business Analyst. You will lead requirement sessions, document business needs, and mentor junior peers. The ideal candidate has over 12 years in business analysis, with significant expertise in General Insurance and the Guidewire platform. This hybrid role allows for 3-4 days of office work each week, fostering collaboration and support for a healthy work-life balance.

Qualifications

• Over 12 years as a Business Analyst.
• 7+ years in General Insurance (Home and Auto).
• 7+ years on Guidewire Claims Center or Policy Center.

Responsibilities

• Lead requirement sessions and manage timelines.
• Collaborate with multi-functional teams for optimal solutions.
• Produce and maintain key Business Analyst artifacts.

Skills

Business analysis

Guidewire platform expertise

Agile methodology

Creative and critical thinking

Strong communication skills

Tools

Jira

Confluence

Process Maps

Job description

About Us

Cognizant (Nasdaq: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life.

Job Title

Guidewire Policy and Claims Center Business Analyst

Location

Toronto, ON, Canada – Hybrid – 3 to 4 days in office and rest from home

Job ID

SO# 00065606961

Role and Responsibilities

• Lead Requirements Effort: Define, estimate, and manage timelines and efforts for handling requirements.
• Collaborative Scope: Direct requirement sessions with multiple partners, including multi-functional teams, vendors, and remote members.
• Structured Elicitation: Apply a variety of techniques to elicit, analyze, document, and manage business requirements, ensuring partner engagement and thorough understanding.
• Documentation Excellence: Produce and maintain key Business Analyst (BA) artifacts, document high-level and detailed processes, and business use cases within scheduled timelines.
• Strategic Partnerships: Collaborate closely with Business and Technology teams to analyze and determine optimal solution options.
• Quality Assurance: Understand and chip in to test strategies, including documentation of test cases and managing defects.
• Expertise in Delivery: Demonstrate sophisticated knowledge of business analysis and project delivery practices throughout the project lifecycle.
• Impact Analysis: Evaluate how changes affect customers, partners, and technology interactions, ensuring alignment with business outcomes.
• Risk Management: Proactively manage risks related to requirements, keeping key partners advised of potential impacts and solutions.
• Leadership and Communication: Offer guidance and leadership, clearly communicating significant project updates to partners and driving strategic discussions.
• Mentorship Role: Enhance team capabilities by mentoring junior peers, sharing insights and standard methodologies in business analysis.

Required Experience

• More than 12 years of demonstrated ability working in a Business Analyst role.
• More than 7 years of experience in General Insurance business (Home and Auto).
• More than 7 years of demonstrated ability on the Guidewire platform in Claims Center or Policy Center
• Experience in enterprise Agile methodology, Ability to work in a fast-paced and demanding environment and Strong facilitation & elicitation skills.
• A great teammate with the ability to communicate effectively with multiple partners at different hierarchical levels with Strong creative and critical thinking skills.
• Solid skills in Process Maps, Business Use Cases, Jira and Confluence experience.
• Required experience in Usage-based Insurance.

Working Arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible.

Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office in Toronto, ON, Canada.

Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

Apply Now!