Guest Experience Specialist | Flexible Shifts, Perks

Crescent Hotels & Resorts; London; On-site; CAD 40,000 - 50,000; Full time

Job summary

A prominent hospitality company in Ontario is seeking a Guest Service Agent to join their Front Desk team. You will ensure high-quality customer service and efficient service to guests throughout their stay. The role requires attention to detail, organizational skills, and the ability to work varied shifts, including weekends and holidays. Join a team that values diversity and inclusion while offering competitive wages and benefits.

Benefits

Competitive wages

Exceptional benefit plan

RSP matching program

Flexible scheduling

Discounts at managed properties

Access to onsite gym

Qualifications

• Keen eye for detail with a passion for customer service.
• Ability to handle administrative tasks and problem solve.
• Flexibility to work varying shifts including days, evenings, weekends, and holidays.

Responsibilities

• Provide high quality customer service to guests.
• Answer inquiries about hotel services and take payments.
• Maximize room revenue and occupancy through guest service programs.

Skills

Customer service

Attention to detail

Organizational skills

Time management

Job description

A prominent hospitality company in Ontario is seeking a Guest Service Agent to join their Front Desk team. You will ensure high-quality customer service and efficient service to guests throughout their stay. The role requires attention to detail, organizational skills, and the ability to work varied shifts, including weekends and holidays. Join a team that values diversity and inclusion while offering competitive wages and benefits.