Guest Experience Leader, Front of House & Training

Chipotle Mexican Grill group; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading fast-food company in Victoria is seeking a Service Leader to ensure a positive customer experience and manage food safety. You'll be responsible for training crew members and maintaining quality service standards. The ideal candidate will understand Chipotle’s philosophy, possess cash handling knowledge, and have experience in a restaurant setting. This role requires open availability and a commitment to excellent service. Join us in cultivating a better dining experience for our customers.

Benefits

Tuition assistance (Up to $5,250/year)

Free food

Medical, dental, and vision benefits

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Qualifications

• Understanding of Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies.
• Experience with food safety matters.
• Familiarity with office paperwork.

Responsibilities

• Ensure safe and quality food is served.
• Maintain a clean and organized line.
• Assist with Crew performance reviews.
• Monitor customer experiences.

Skills

Understanding of Chipotle’s Food With Integrity philosophy

Cash handling knowledge

Knowledge of food safety

Office paperwork familiarity

Language proficiency

Restaurant experience

Open availability

Ability to work minimum 32 hours/week

Education

High school diploma

Job description

A leading fast-food company in Victoria is seeking a Service Leader to ensure a positive customer experience and manage food safety. You'll be responsible for training crew members and maintaining quality service standards. The ideal candidate will understand Chipotle’s philosophy, possess cash handling knowledge, and have experience in a restaurant setting. This role requires open availability and a commitment to excellent service. Join us in cultivating a better dining experience for our customers.