Grocery Department Lead — Customer Experience & Training

Farm Boy Inc.; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading fresh food retailer in Toronto seeks a team member for a supervisory role. This position involves delivering superior customer service, supporting team training, and ensuring store goals are met. Candidates should have a post-secondary business education and at least 1 year of supervisory experience. Strong communication skills and the ability to work in a fast-paced environment are essential. Accommodation is available for applicants with disabilities.

Qualifications

• Minimum of 1 year of supervisory or management experience in a similar role.
• Good judgment and decision-making abilities.
• Fluency in English; French is an asset.

Responsibilities

• Provide superior customer service and support team development.
• Assist in communication and support for the team.
• Supervise floor support and general department cleanliness.

Skills

Organizational skills

Interpersonal skills

Analytical skills

Clear communication

Customer service

Education

Post-secondary program with emphasis in business

Job description

A leading fresh food retailer in Toronto seeks a team member for a supervisory role. This position involves delivering superior customer service, supporting team training, and ensuring store goals are met. Candidates should have a post-secondary business education and at least 1 year of supervisory experience. Strong communication skills and the ability to work in a fast-paced environment are essential. Accommodation is available for applicants with disabilities.