Global Customer Education Lead | eLearning & Content

MaintainX; Montreal, Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A tech-driven company in Montreal is seeking a Customer Education Manager to design and maintain educational content for its customer education channels. The role involves collaboration with multiple teams to develop skill-based content for users. Candidates should have substantial experience in eLearning development and excellent communication skills. This position offers a competitive salary and various perks such as healthcare and equity opportunities.

Benefits

Competitive salary

Healthcare, dental, and vision coverage

Equity opportunities

Qualifications

• Minimum five years in an education-related role.
• At least three years developing eLearning content.
• Proficient with video production tools.

Responsibilities

• Define educational content requirements.
• Research customer personas to aid learning.
• Develop instructional content using models like ADDIE.

Skills

Experience in Customer Education

eLearning content development

Communication skills

Attention to detail

Tools

Camtasia

Articulate

Adobe Captivate

Learning Management Systems

Jira

Job description

A tech-driven company in Montreal is seeking a Customer Education Manager to design and maintain educational content for its customer education channels. The role involves collaboration with multiple teams to develop skill-based content for users. Candidates should have substantial experience in eLearning development and excellent communication skills. This position offers a competitive salary and various perks such as healthcare and equity opportunities.