General Manager

America's Swimming Pool Company; Mandeville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A premier swimming pool service company in Canada is seeking a customer-focused General Manager. This role involves overseeing daily operations, managing staff, executing marketing strategies, and ensuring customer satisfaction. Ideal candidates should have management experience, a passion for service excellence, and a college degree or specialized certification is preferred.

Benefits

Potential annual bonus based on revenue goals

Company truck provided

Paid vacation time after qualifying period

Qualifications

• 1 year of management or accounting experience required.
• Valid driver's license with a clean record.
• Ability to lift up to 100 lbs.

Responsibilities

• Develop and execute the marketing plan and budget.
• Handle customer relationship management.
• Manage day-to-day financials including receivables and payables.

Skills

Customer service

Communication

Integrity

Management

Leadership

Education

College degree preferred

Certified Pool Operator License preferred

Job description

ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.

Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.

Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.

We continue to grow and are seeking a solution-oriented and customer-focused General Manager to join our team. This position is responsible to provide excellent customer service, the ability to implement company marketing strategies, perform data entry and financial reporting, manage maintenance, service and renovation departments and communicate effectively with the business owner.

The ideal person for this position will enjoy a blend of indoor and outdoor work. They will be a self-starter who has the ability to work independently with minimal oversight and guidance. They will handle all matters with integrity and embrace the concept and requirements of delivering "resort-quality service".

Responsibilities:

Success in this position will be determined by the following measurable results:

• Developing, executing and monitoring the company marketing plan and budget
• Handling customer relationship management with superior communication and setting realistic expectations
• Execute all elements of day to day financials (receivable, payables, pricing, etc.)
• Management of staff with daily oversight of PoolOps software program and weekly meetings.
• Continual focus on employee retention and recruiting with an emphasis on continuing education by using the online training site.
• Communicating to the owner daily/weekly any issues encountered and recommend possible solutions to those issues.

We are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values):

• Acting with Integrity;
• Superior Knowledge;
• Passion for the Company;
• Customer Focus;
• Accountability and Discipline;
• Respecting Others;
• Excellence in ALL we do; and
• Safety First at all Times.

Requirements:

Requirements for this position are that you have:

(1) at least 1 year of management and/or accounting experience; swimming pool industry-related experiences preferred.

(2) a valid driver's license with a clean driving record; and

(3) the ability to lift up to 100 lbs.

No other specific experience is required as we will teach you the ASP methods designed to give our customers a great looking pool and to maximize your earning potential; however, a college degree and Certified Pool Operator License is preferred.

Bonus Potential:

This position has the potential of earning an annual bonus by the company when specific gross revenue goals are met for the year.

A company truck will be provided which you keep fully stocked with tools and chemicals. You will receive paid vacation time following a qualifying period.

Next Steps:

If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position.

We look forward to learning more about you as you go through our hiring process.

ASP is the nation’s largest and most trusted swimming pool cleaning franchise system with 257 locations across 20 states. Each location is independently owned and operated by a small business owner. Our locations experienced professionals service over 420,000,000 gallons of water each week— always with reliable, friendly service and a flat, affordable rate.

A Leader in the Swimming Pool Service Industry

ASP was founded by Stewart Vernon in 2002, and he still leads the franchisor today. He drives the company’s vision of increasing efficiency and lowering prices with a proven system and technological advances which each location employs. For example, ASP’s proprietary software platform, Pool Ops, automatically emails our clients a weekly digital report after each visit that includes the time of service, services performed, chemical balance, chemicals added, and a picture of the clean swimming pool.

Follow @lifeatASP to see what life is like working with an ASP team! #LifeatASP

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to America's Swimming Pool Corporate.

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Company Vehicle

Flexible Route & Schedule

I have worked with ASP for roughly 10 months. I have nothing but positive things to say about this company. At ASP they are very professional, friendly, and genuine people. Management is reliable, organized, and cares for their employees. I have learned so much from this job, as your co workers are always willing to lend a helping hand. The workplace consists of numerous towns where residential and commercial pools are located, getting you out of that office space and out breathing fresh air, and getting some sun.