Overview
Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada with over 55 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.
Role
We have an immediate opening for a Garage Door Installer Helper located in the Winnipeg branch. Reporting to the Field Operations Manager, the Helper will work as part of a two-person crew, assist in the service and/or installation of residential or commercial doors, and learn on the job from the Garage Door Technician. This is a permanent, full-time position with opportunities for advancement.
Responsibilities
- Participate in installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
- D&A Testing for site access or post-incident
- Champion safety standards with a strong safety mindset
- Work with hand tools, electric tools, lifts, and ladders
- Maintain a professional manner during regular interaction with warehouse staff, construction Project Managers, customers, other trades, and safety personnel
- Take direction from the Lead Technician and provide support
- Out of town travel for installation and service work, not limited to weekdays - without notice
- Focus on quality workmanship
- Actively participate in learning the skill with intention to progress to a Lead Technician
- Participate in training and execution of welding for installation or repairs if required
- Regularly communicate and coordinate with the scheduler on problem solving, provide solutions and required parts if needed
- Effectively assess job scope with a Lead Technician and note any discrepancies to your scheduler immediately (e.g., product warranty, site conditions, safety)
- Complete all required paperwork daily and submit at end of each work day (timesheets, FHLA’s, job work order with clear notes and part numbers)
- Provide service, diagnose problems, offer solutions, and carry out required work on overhead doors
- On-call rotation for Service if needed
- Ability to transport product on trailers and manlifts to and from sites safely
- Ensure safety training and tickets are up to date and valid; communicate required renewals to scheduler (e.g., Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS)
- Wearing a hard hat and other PPE as required is mandatory for this safety-sensitive role
- General warehouse duties
- Daily attendance and punctuality
- Other duties, as assigned
Qualifications
- Experience in a Service/Installation Industry; previous experience with door automation is an asset
- Minimum 3–6 months’ experience in a relevant trade (e.g., construction, welding, millwright)
- Resourcefulness, integrity, strong work ethic, and ability to work in a team
- Any relevant safety training and tickets is an asset (WHMIS, Fall Protection, First Aid, etc.)
- Must be able to lift up to 75 pounds
- Must be able to work outside in all weather conditions, including cold and extreme heat; ability to lift, pull, climb, stand, sit, kneel and handle equipment and tools
- Above-average mechanical aptitude
- Must be able to pass pre-employment screening including background check, drug, alcohol, and health assessment
- Possess a valid driver’s license and clean driving record
- New hire candidates may need to provide a current Driver’s Abstract from the province where the position is located, at their own cost
We offer
- A positive work environment with competitive pay and an excellent benefit plan
- Encouragement and support for Technicians and Installers in obtaining CDI Certification
- Comprehensive technical, safety and product training
- Opportunity to build a long-term career with upward mobility
- Excellent Health and Dental benefits for full-time employees
- COR Certified workplace
- Equal opportunity employer
To Apply
If this career opportunity sounds like the right fit for you, apply online at creativedoor with your resume and include your salary expectations. Please add “INSTALLER HELPER - WINNIPEG” to the subject line of all correspondence.
Company Description
We’re Creative Door Services, Western Canada’s largest garage and sectional door dealer. With eight branches across Canada, we’ve been providing innovative solutions and services to residential, commercial, and industrial customers for more than half a century by hiring career-minded, creative thinkers who are remarkable teammates and masters of their craft.
Safety is our number one priority. We have partnered with a reputable third-party provider to offer specialized safety training for all positions within our organization. Each team member will receive tailored training to address the unique hazards associated with their role. By investing in high-quality safety training, we are ensuring the well-being of our employees and creating a safe environment for all.