Fundraising Event Coordinator

University Health Network; Toronto; Hybrid; CAD 50,000 - 60,000; Full time

Job summary

A major healthcare organization in Toronto is seeking a Fundraising Event Coordinator to manage key fundraising events and support participants in their efforts. This role involves direct communication with donors and event participants, ensuring they have a positive experience. The ideal candidate will have a post-secondary degree, 1-3 years of relevant experience, and excellent fundraising and communication skills. This position offers a competitive salary and a hybrid work environment.

Benefits

Hybrid work arrangement

Supportive work culture

Opportunities for professional development

Qualifications

• 1-3 years in a sales and customer service-focused role.
• Ability to communicate effectively with donors and participants.
• Experience working within a call center environment is preferred.

Responsibilities

• Serve as the face of our events team.
• Assist participants in reaching their fundraising goals.
• Respond to inquiries with empathy and professionalism.

Skills

Fundraising

Customer service

Communication skills

Interpersonal skills

Education

Post-secondary degree/diploma

Tools

Microsoft Office

CRM systems

Job description

Overview

Join to apply for the Fundraising Event Coordinator role at University Health Network

Join to apply for the Fundraising Event Coordinator role at University Health Network

Company Description

At The Princess Margaret Cancer Foundation (PMCF), our mission is to create a world free from the fear of cancer. Cancer remains the number one cause of death for Canadians and our top priority is to accelerate cancer research and care.

Our role is to garner support for Princess Margaret Cancer Centre, one of the world’s leading cancer research and treatment centres, through philanthropy, fundraising events, and our world-renowned lottery program. The work we accomplish drives groundbreaking research, relentless innovation, and a deep commitment to improving the lives of cancer patients and their loved ones.

Now, we have an opportunity to blaze an even brighter future for everyone affected by cancer. We will Carry The Fire for cancer patients everywhere, lighting the way forward through discovery, reigniting our commitment to transform cancer outcomes and ease the profound suffering cancer causes patients and their loved ones.

At the PMCF, every one of us carries the fire for someone else. Join us as we inspire a movement and help us achieve our vision to change the way we understand, diagnose, and treat cancer.

Job Details

Union : Non-Union

Department : Corporate and Community Partnerships

Hours : 35 hours

Salary Range : $50,000 - $60,000

Status : Permanent, Full Time

Posted Date : August 29, 2025

Closing Date : September 14, 2025

Responsibilities

As An Event & Fundraising Coordinator, You Will Serve As The Face Of Our Events Team And Our Six Signature Events

• Ride to Conquer Cancer
• Walk to Conquer Cancer
• Journey to Conquer Cancer
• Northern Pass to Conquer Cancer
• Road Hockey to Conquer Cancer
• Cricket to Conquer Cancer

You will play a dual role as both a passionate fundraiser and a steward of our cause. As a key member of the fundraising support team, you will help cultivate relationships with participants and donors, support them in their fundraising efforts, and ensure they have a positive experience. You will correspond daily with participants, donors, and other stakeholders to resolve issues, provide information, and be an ambassador of PMCF events. This role is perfect for someone looking to develop their fundraising skills while engaging with our community and supporting our mission.

As a Front-line Fundraiser With The PMCF You Will

• Connect with current, past and potential future event participants on a daily basis to provide support, answer inquiries, and motivate them in their fundraising efforts. This will include making and answering inbound and outbound calls, emails, SMS messages and Live Chats.
• Assist participants in reaching their fundraising goals by providing tools, resources, and personalized support, ensuring they feel empowered and connected to our cause.
• Develop an expert understanding of events to effectively engage with key stakeholders, providing timely and accurate information and support.
• Respond to participant inquiries with empathy and professionalism, acknowledging and resolving issues while maintaining a positive demeanor.
• Collaborate with event teams to execute orientation and recruitment initiatives, enhancing participant engagement and recruitment efforts.
• Offer event participants data, online support, and overall enthusiasm for their involvement with PMCF and their efforts in raising funds for cancer research.
• Engage in communication across various channels, involving cross-functional team members to ensure cohesive support for participants and donors.
• Provide constructive feedback and contribute to the development of internal processes related to events and fundraising.
• Communicate effectively and efficiently across the organization in both written and verbal form, ensuring clear and consistent messaging.
• Maintain a flexible mindset, allowing you to adjust to new tactics and strategies as they emerge.
• Undertake other projects and tasks as assigned to continue advancing the team's objectives.

Qualifications

• Post-secondary degree / diploma or equivalent work experience; with a preference for experience in supporting fundraising events, including participant recruitment, engagement, and stewardship, demonstrating an ability to inspire and motivate individuals to reach their fundraising goals.
• 1-3 years in a sales and customer service-focused role with previous experience working within a call centre environment, offering customer service and sales.
• Familiarity with fundraising platforms or CRM systems such as Raisin, Blackbaud, DonorDrive, DonorPerfect, Raisely, or similar tools is considered an asset.
• Proven ability to communicate effectively with donors and event participants, providing exceptional support and guidance to enhance their fundraising experience and maximize their contributions.
• Ability to complete high-volume outbound calls / emails during peak periods.
• Excellent communication (written, verbal, and presentation) and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); experience with relationship databases is an asset.
• Proven experience collaborating and problem-solving with team members and independently.

Additional Information

• We believe that the way we work together is just as important as what we accomplish. By making choices and taking actions that align with our values, we achieve greater success, and our work lives become happier and more meaningful.
• At PMCF, we strive to foster a culture built on Collaboration, Accountability, Respect, and Excellence (CARE). Central to these values is our commitment to IDEAA : Inclusion, Diversity, Equity, Accessibility, and Anti-Racism.
• Experience a sense of purpose that you won’t get anywhere else, in any other job. You will be making a difference for millions of people impacted by cancer
• We have an open and approachable culture that enables you to bring your best ideas forward
• We offer a hybrid work environment with Tuesday, Thursday and one other day per week in office, or as required subject to business needs

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to : all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.