Full Time On call - Healthcare Security Guard

Paladin Security; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security service provider in Calgary seeks Security Professionals to ensure safety in healthcare facilities. This full-time position involves a rotating shift schedule and requires excellent communication and de-escalation skills. Candidates must hold a High School Diploma or GED and have a strong commitment to customer service and public safety. Benefits include medical and dental insurance, paid vacation, and a supportive work culture focused on respect and diversity.

Benefits

Medical Insurance

Dental Insurance

Paid Vacation

Qualifications

• Ability to provide empathy and support in a healthcare environment.
• Strong monitoring and response skills to incidents.
• Experience in access control and patrol duties.

Responsibilities

• Provide access control in and out of the facility.
• Monitor and respond to incidents identified around property.
• Conduct patrols of the facility to identify risks.
• Respond to alarms and emergency calls for assistance.
• Investigate and report irregularities as required.
• Monitor patient safety and document incidents.

Skills

Communication skills

De-escalation skills

Customer service

Education

High School Diploma/GED

Job description

Overview Job Skills / Requirements

Are you looking for a rewarding career in the security industry, where you can apply your amazing communication and de‑escalation skills to help others? If so, Paladin Security’s Healthcare Division may be the right fit for you!

We are looking for friendly and confident Security Professionals to work at a variety of healthcare facilities in Calgary and surrounding areas. This includes hospitals, private clinics, long‑term care facilities, and more. Our Healthcare managers work with our employees to find a position and worksite that works well for their lifestyles.

This position works a 4 on, 4 off rotation, alternating between days and nights (2 nights and 2 days).

On Call Security Guards are guaranteed a base rate during all on call hours. This rate jumps to the site‑specific rate when called out to shifts, which happens nearly every day. Employee may be traveling more than 50km one‑way from the employee's base location. If that is required, travel will be compensated.

Healthcare Security can be a physically and emotionally demanding job. Security Professionals are responsible for providing support, empathy, customer service, and public safety to not only healthcare staff, but also visitors, clients, and patients. The dynamic environments that our Security Professionals work in can be both enjoyable and exciting, but also stressful. Our industry‑leading Healthcare managers provide 24‑hour support for our employees, with an emphasis on proactively minimizing risks and responding to incidents with real‑time guidance.

A day in the life of a Healthcare Security Guard

While your general duties will vary based on your worksite, you can expect to perform the following tasks in this role:

• Provide access control in/out of the facility, as well as within restricted areas of the facility.
• Monitor and respond to incidents identified around property, including on cameras.
• Conduct patrols of the facility, monitoring for risks such as unlocked doors, blocked entrances/exits, mechanical issues, hazardous materials, and general security breaches.
• Respond to alarms and emergency calls for assistance.
• Investigate and report any irregularities that are identified through the course of your duties.
• Monitor patient safety, documenting and reporting incidents as required

Education Requirements (All)

• High School Diploma/GED

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and w believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Vacation

This job reports to the Client Service Manager

This is a Full-Time position