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Full-Time Assistant Manager

BoxLunch & Hot Topic

Saskatoon

On-site

CAD 40,000 - 55,000

Full time

23 days ago

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Job summary

BoxLunch & Hot Topic is seeking a Full-Time Assistant Manager to drive sales and enhance the customer experience in their Saskatoon store. This role focuses on team development, retail operations, and creating engaging customer interactions. Ideal candidates have a passion for pop culture and music, along with previous retail team leadership experience.

Qualifications

  • 1-2 years of retail store management experience.
  • Experience in communication and recruiting.
  • Skills in operations, merchandising, and customer engagement.

Responsibilities

  • Support Store Manager in achieving sales goals.
  • Help recruit and develop a collaborative team.
  • Merchandise the store and manage operational processes.

Skills

Communication
Operations
Time Management
Team Development
Sales Strategy

Education

High school diploma or GED equivalent
Degree (preferred)

Job description

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Full-Time Assistant Manager that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.


WHAT YOU'LL DO
  • Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
  • Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
  • You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup
  • Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
  • Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules
  • Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
  • Run sales reports and use data to help guide your strategy to hit sales targets
  • You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!
  • Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused
WHAT YOU'LL NEED
  • At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place!
  • You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
  • You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
  • A high school diploma or GED equivalent. If you have a degree, even better
  • Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way
  • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

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