front end supervisor - retail

Rona+; Edmonton; On-site; CAD 100,000 - 125,000; Part time

Job summary

A leading retail company in Edmonton is seeking a Front End Supervisor to oversee customer service operations and lead the frontend team. The ideal candidate will have at least one year of retail and supervisory experience, alongside strong problem-solving skills and attention to detail. This part-time permanent role offers an opportunity to grow within the company and contribute to a supportive environment.

Qualifications

• 1 year of retail experience is required.
• 1 year of experience in team supervision is required.
• Strong problem solving skills are necessary.
• Excellent communication skills are needed.
• Strong attention to details is expected.

Responsibilities

• Supervise frontend staff to ensure service standards are being maintained.
• Oversee register coverage and store supply usage.
• Provide excellent customer service by assisting customers and addressing any issues.
• Train and mentor new associates.

Skills

Problem solving skills

Communication skills

Attention to detail

Job description

front end supervisor - retail

Job details

Sales, Customer Service - At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, the RONA banners are well equipped to help meet the needs of all DIYers and contractors. Youve got the talent? Weve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. Youll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

• Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams.
• With your organization, attention to detail and communication skills, you\'ll train our associates to make every visit a positive experience.

Your role:

• Supervise frontend staff to ensure service standards are being maintained
• Oversee register coverage and store supply usage
• Provide refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Provide excellent customer service by assisting customers and addressing any issues
• Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)
• Train and mentor new associates
• Other related tasks to ensure the store runs smoothly

What were looking for:

• 1 year of retail experience
• 1 year of experience in team supervision
• Strong problem solving skills
• Excellent communication skills
• Strong attention to details

Location Edmonton, AB T5Y 0S5

• Work location On site
• Salary Not available
• Terms of employment Permanent employment Part time
• Starts as soon as possible
• Vacancies 1 vacancy
• Source Jobboom #3485997

• Edmonton, AB

View the full job posting on Jobboom

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